Insuring your needs, protecting your family
At Wilcox Family Insurance Company, we pride ourselves on being a family-owned and operated insurance agency that has been serving the community for over 25 years. With an A+ rating from the Better Business Bureau and a trusted reputation in the industry, we are committed to providing our clients with exceptional service and personalized attention.
Our Mission
Our mission is to provide our clients with the most comprehensive coverage options, tailored to their unique needs and circumstances. We believe in building long-term relationships with our clients, founded on trust, transparency, and a commitment to excellence. Our experienced and non-commissioned agents are dedicated to understanding our clients' unique needs and providing personalized solutions that meet their financial goals.
Our Services
We offer a wide range of insurance services to individuals and businesses in the Fort Myers area, including:
- Auto Insurance: We provide a variety of auto insurance options to safeguard your vehicle and ensure peace of mind on the roads.
- Home Insurance: Our experienced agents work closely with you to design a homeowners insurance policy that protects your most valuable asset - your home.
- Business Insurance: We offer a range of commercial insurance solutions to ensure your business is protected against unexpected losses and liabilities.
- Life Insurance: We help you create a plan that ensures your loved ones are protected and financially secure, even in the event of your passing.
- Medicare Insurance: Our agents are knowledgeable in Medicare and can help you navigate the complexities of Medicare Advantage and Medicare Supplement insurance.
What Sets Us Apart
At Wilcox Family Insurance Company, we stand apart from the competition with our commitment to:
- Personalized service: We take the time to understand our clients' unique needs and provide tailored solutions that meet their financial goals.
- Expertise: Our agents are highly trained and knowledgeable in the insurance industry, ensuring that our clients receive the best possible advice.
- Community involvement: We are deeply involved in our community, sponsoring local events and supporting charitable organizations that align with our values.
Get a Quote
Ready to get a quote or learn more about our services? Simply fill out the quick quote form, and one of our friendly agents will be in touch to discuss your options.
Excellent Customer Service
Many reviewers have praised the excellent customer service provided by the representatives at Wilcox Family Insurance Co. and Fed USA Insurance. They have mentioned that the staff is always professional, friendly, and knowledgeable. Several reviewers have mentioned specific representatives, such as Mia and Danay, who have gone above and beyond to help with insurance needs. Reviewers have also praised the companies' commitment to providing affordable insurance products and excellent customer service.
Unprofessional and Greedy Business Practices
However, there have been some negative reviews mentioning unprofessional and greedy business practices by some representatives. One reviewer was disappointed with the quote they received and believed that it was too high due to commission structures. Another reviewer had a poor experience with customer service, feeling that the representative was unhelpful and seemed to be bothered by their call.
Additional Feedback
Several reviewers have appreciated the companies' family-owned and operated business model, feeling that it makes them feel more valued as customers. Reviewers have also praised the companies' ability to educate them on insurance products and ensure that they have the best coverage for their needs.
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