Protecting Your World, One Policy at a Time.
At Scott Hansen State Farm, we're dedicated to providing top-notch insurance services to our clients in Naples, FL. With over 20 years of combined experience in the industry, our team is equipped with the knowledge and expertise to assist you with all your insurance needs.
Our Story
The Scott Hansen State Farm agency was established in Naples, FL in October 2005, with a mission to provide effective products and services for valuable and sustainable protection. Our team, led by Scott Hansen, is committed to serving the local community through volunteer work, supporting local education programs, and providing exceptional service to our clients. We're proud to be a part of the Naples community and strive to make a positive impact in the lives of our clients.
Our Services
We offer a wide range of insurance products and services, including Auto Insurance, Homeowners Insurance, Condo Insurance, Renters Insurance, Personal Articles Insurance, Business Insurance, Life Insurance, Health Insurance, and Pet Insurance. Additionally, we provide Banking and Annuities services to help our clients achieve their financial goals. Our team is dedicated to providing personalized quotes and exceptional customer service to ensure our clients have the protection they need.
Our Team
Our team, with a combined total of over 20 years of insurance experience, is here to assist you with all your insurance needs. We're passionate about providing exceptional service and building long-term relationships with our clients. We're committed to being there for you, every step of the way.
Our Commitment
At Scott Hansen State Farm, we're committed to providing our clients with the best possible service and protection. We believe that everyone deserves the right protection, and we're dedicated to helping you find the right insurance products to fit your unique needs. We're proud to be a part of the Naples community, and we're here to help you achieve your goals.
Overall Experience
The majority of customers have had a positive experience with State Farm, praising the staff for their helpfulness, knowledge, and friendly service.
Staff Performance
Many reviewers praised specific staff members, including Angie, Claudia, and Scott Hansen, for their exceptional service, professionalism, and ability to answer questions and concerns.
Insurance Services
Several customers appreciated the range of services offered by State Farm, including car, home, and life insurance, as well as retirement funds.
Positive Aspects
Reviewers highlighted the efficiency, friendliness, and trustworthiness of the staff, with some mentioning that they have been with State Farm for many years.
Negative Experiences
A few customers reported negative experiences, including rude behavior from one staff member, failure to receive paperwork, and overcharging.
Areas for Improvement
Some reviewers mentioned the need for closer monitoring of accounts to prevent overcharging and delays in refund processing.
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