Insuring your needs today!
At Insurance Depot Group, LLC, we understand that insurance is more than just a policy - it's a promise of protection and security. That's why we're dedicated to providing you with the best coverage for your needs, at a price that fits your budget.
Our Story
Insurance Depot Group, LLC has been serving the community since 2012. Our mission is to build a solid relationship with our customers by providing practical solutions and excellent service. We believe that insurance should be a vital part of your financial plan, and that's why we offer a wide range of policies to suit your unique needs.
Our Services
We offer a variety of insurance services, including:
- Auto Insurance: Whether you're shopping for a new policy or looking to update your existing coverage, our agents are happy to assist you in selecting the best coverage for your needs.
- Homeowners Insurance: We get you the right coverage for the right price, providing you with peace of mind and protection for your most valuable assets.
- Motorcycle Insurance: Our agents are happy to help you find the best coverage for your motorcycle needs.
- Renters Insurance: We understand that renting is a common option for many people. That's why we offer renters insurance to help protect your belongings and provide financial security.
- Business Insurance: We get you the right coverage for your business needs, providing you with the protection and peace of mind you deserve.
- Watercraft & Boat Insurance: We get you the right coverage for your watercraft and boat needs, providing you with the protection and peace of mind you deserve.
Our Commitment
At Insurance Depot Group, LLC, we're committed to providing you with:
- Free Quotes: We offer free quotes to help you find the right coverage for your needs.
- Dedicated Personal Service: Our agents are dedicated to providing you with personalized service and guidance throughout the process.
- Tailor-Fitted Policies: We believe that insurance should be tailored to your unique needs and budget.
Our Locations
We have two convenient locations to serve you:
- Springdale, AR: 2250 W. Sunset Ave. Suite 1, Springdale, AR 72762
+ Phone: (479) 419-9782
+ Office Hours: Monday - Friday, 8:30 AM - 6:00 PM; Saturday, 10:00 AM - 3:00 PM
- Rogers, AR: 1715 S 8TH ST Ste D, Rogers, AR 72756
+ Phone: (479) 903-7327
+ Office Hours: Monday - Friday, 9:00 AM - 6:00 PM; Saturday, 10:00 AM - 3:00 PM
Get in Touch
If you have any questions or concerns, please don't hesitate to reach out to us. We're here to help you find the best coverage for your needs.
Our Team
Meet our dedicated team of agents and support staff, committed to providing you with the best service and guidance throughout your insurance journey.
- Gabriel Hernandez: Agent, Insurance Depot Rogers Office
- Melissa Maness: Agent, Insurance Depot Group LLC Office
- Hector Mata: Agent, Insurance Depot Springdale Office
- Alma Martinez: CSR, Insurance Depot Springdale Office
- Diana Hernandez: CSR, Insurance Depot Rogers Office
- Vicky Martinez: CSR, Insurance Depot Springdale Office
Overall Quality of Service
The reviews are overwhelmingly positive, with all authors giving 5-star ratings. The service at Insurance Depot is praised for being excellent, with clients describing their experiences as "great", "amazing", and "awesome". The staff, particularly Hector, Diana, Melissa, and Christina, are commended for their friendly, respectful, and knowledgeable approach.
Communication and Understanding
The reviewers appreciated the clear communication and efforts made by the staff to understand their needs. They were able to answer questions, provide explanations, and address concerns in a timely and professional manner. The reviews highlight the importance of effective communication in building trust and satisfaction.
Availability and Convenience
The reviewers appreciated the extended hours of operation, allowing them to stop by at closing time and still receive assistance. Additionally, the staff's willingness to help even with last-minute requests is praised.
Customer Service
The reviews consistently praise the excellent customer service provided by the staff. They are described as friendly, cheerful, and loyal to their clients. The clients feel valued and appreciated, which contributes to their overall satisfaction.
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