Protecting You and Your Loved Ones, One Policy at a Time
At Kike Trevino State Farm, we're dedicated to providing top-notch insurance services to our valued customers in Laredo, TX, and the surrounding areas. As a State Farm Insurance Agent, we take pride in protecting our community and helping individuals and families prepare for life's unexpected events.
Our Story
Our journey began in August 2012, and since then, we've been committed to delivering exceptional insurance solutions to our customers. Our team, with over 50 years of combined industry experience, is dedicated to providing personalized quotes, helping you find the right coverage that suits your needs. We're proud to have qualified for several State Farm awards over the years, and we continue to strive for excellence in everything we do.
Our Services
We offer a wide range of insurance products, including:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Personal articles insurance
- Business insurance
- Life insurance
- Health insurance
- Recreational vehicles insurance
- Boat insurance
In addition to our insurance products, we also offer mutual funds and other financial services to help our customers plan for their future.
Our Mission
At Kike Trevino State Farm, our mission is to help our customers manage the risks of everyday life and to be the first choice for our customers' insurance and financial services needs. We're committed to providing exceptional customer service, building strong relationships, and making a positive impact in our community.
Overall Experience
The reviews for this State Farm location are mixed, with some customers having excellent experiences and others having negative experiences.
Friendly and Knowledgeable Staff
Many customers praised the staff for being friendly, knowledgeable, and helpful. They appreciated the time taken to explain policies and provide guidance. Authors such as Blanca Medina, Krystal S., Denise Alamilla, Hector Mendez, Lupita Rivera, Jose Gonzalez, Joey Salas, Terry Jarrell, Alyssa De La Rosa, Eduardo Mendoza, Benjamin Benys, and Albert Laurel all mentioned the excellent customer service.
Negative Experiences
On the other hand, some customers were unhappy with their experiences. Author Gaby Gomez reported issues with cancelling their insurance policy and felt that they did not receive a full refund. Author Leticia Guillen had a very negative experience, feeling that the staff was rude and condescending, and that they were treated unfairly.
Conclusion
While some customers had excellent experiences with the staff and service, others had disappointing experiences. It seems that the quality of service can vary depending on who you interact with.
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