Protecting what matters most, one policy at a time.
At Catawba Valley Insurance Agency, our commitment is to provide our clients with the best possible protection and customer service at the lowest possible cost. With a strong passion for insurance and protecting what matters most, our team of experienced insurance advisors works closely with clients to help them make informed decisions about their insurance needs.
Our Story
Catawba Valley Insurance Agency was founded in 2000, and since then, we have experienced tremendous growth through satisfied customers who have put their trust in us. We specialize in business insurance, auto insurance, and life insurance, serving clients of all sizes, from individuals to small businesses. Our goal is to provide personalized insurance solutions tailored to fit our clients' unique lifestyles and business needs.
Our Services
We offer a comprehensive suite of insurance solutions to protect our clients' businesses and lives from the unexpected. Our services include personal insurance, business insurance, and life and health insurance programs designed to support our clients' futures. Whether you're looking for auto insurance, business insurance, or life insurance, we have the expertise and resources to help you make informed decisions about your insurance needs.
What Sets Us Apart
As an independent insurance agency, we have the advantage of working with multiple reputable insurance companies, giving our clients the power of choice. Our insurance advisors have years of experience in the insurance industry and serve as our clients' advocates from selecting coverage to filing a claim. We treat our clients like family, and our commitment to exceptional service sets us apart from other insurance agencies.
Excellent Customer Service
Many customers praised the agency for their excellent service, citing efficiency, professionalism, and friendliness from agents like Cynda, Shana, Max, and Frank. They mentioned how the agents took the time to explain insurance options, provided quick responses to questions, and offered competitive pricing.
Praise for Specific Agents
Cynda received special recognition from multiple reviewers, with many praising her exceptional customer service, efficiency, and professionalism. Max and Frank also received positive feedback for their helpfulness and expertise.
Satisfaction with Claims Process
Several reviewers mentioned that they had a smooth and efficient experience with the claims process, with agents like Cynda and Max providing guidance and support throughout.
Positive Experiences
Many reviewers shared their positive experiences with the agency, stating that they have been customers for years and have always received excellent service. They appreciated the personalized care and attention they received from the agents.
Negative Experiences
However, two reviewers had negative experiences. One reviewer, Jon King, expressed frustration with the claims process, stating that it took over a month to resolve. Another reviewer, Tom Underwood, mentioned that their experience with one agent, Frank, was disappointing, citing a lack of concern for their business.
Be the first to review Catawba Valley Insurance Agency.
Write a Review
