Protecting Your Needs, One Policy at a Time.
Ribeiro DeSousa Insurance, a reputable insurance agency based in Cambridge, Massachusetts, has been providing exceptional insurance services for over 30 years. Our agency was founded in 1982, and since then, we have been dedicated to providing personal and business insurance products to protect the needs of our diverse clients in the greater Cambridge area.
Our office is located on Cambridge Street near Inman Square, and our team of dedicated professionals is committed to delivering superior customer service with an emphasis on individual client attention. We pride ourselves on our long-standing relationships with our clients, and we are dedicated to meeting their unique needs and exceeding their expectations.
Insurance Products
At Ribeiro DeSousa Insurance, we offer a wide range of insurance products to meet the needs of our clients. Here are some of the insurance products we offer:
- Auto Insurance: We provide automobile insurance coverage that includes liability and coverage for the car itself. Comprehensive coverage provides reimbursement for losses from theft, fire, and other damages, while collision coverage pays for repairs to your car after an accident. We also offer ancillary medical and car rental insurance.
- Home Insurance: Our homeowners insurance policies provide funds to replace any assets that were destroyed in a disaster or fire. They also protect you from potential lawsuits if someone is injured in your home. The cost and quality of a homeowners policy depend on various factors, including the policy's rating factors and whether it is written on a named perils or comprehensive basis.
- Condo Insurance: We provide condo insurance to meet your needs as a condo unit owner. Our policies cover your personal property, interior structures, and liability. We also offer coverage for loss assessments, additional living expenses, and deductibles.
- Renters Insurance: Our renters insurance policies provide insurance for the loss of your personal property. We offer coverage for theft, fire, and other covered perils. We also provide liability coverage if someone is injured in your rental property.
- Business Insurance: We offer various insurance policies to meet your business insurance needs. Our policies include general liability, property, workers' compensation, cyber liability, and professional liability insurance.
Our Team
Our team at Ribeiro DeSousa Insurance includes experienced and knowledgeable professionals who are dedicated to providing exceptional service to our clients. Our team includes:
- Antonio Ribeiro, Senior Partner
- Lillian Oliveira, Customer Service
- Monica Massouras, Managing Partner
- Elisabete Goncalves, Customer Service
- Bruna Brown, Managing Partner
Testimonials
Our clients appreciate our dedication to providing superior customer service and individual client attention. Here are some of their testimonials:
- "The staff there are beyond helpful & professional! My entire family uses them for car/home insurance and for many, many years as well. Go here! You will see the difference." - Joanna G.
- "The people who work here are the most helpful, nice people I have ever dealt with." - Beth D.
- "The people that work there are really nice and helpful. I'm a customer for over 20 years." - Sara D.
Contact Us
If you are interested in learning more about our insurance products or obtaining a quote, please contact us at (617) 497-2100 or email us at info@ribeirodesousa.com. Our office is located at 1092 Cambridge Street, Cambridge, MA 02139, and our hours of operation are Monday-Friday, 9:00am - 5:00pm.
At Ribeiro DeSousa Insurance, we are committed to providing exceptional service and protecting the needs of our clients. Contact us today to learn more about how we can help you.
Overall Customer Satisfaction
The reviews for Ribeiro Desousa Insurance Agency are overwhelmingly positive, with 6 out of 7 reviewers giving a 5-star rating. The remaining reviewer gave a 4-star rating. The common thread among the reviews is the exceptional service and professionalism provided by the agency's staff.
Excellent Service and Professionalism
Reviewers consistently praise the helpful and professional nature of the staff at Ribeiro Desousa Insurance Agency. They highlight the agency's ability to quickly and efficiently handle their insurance needs, with one reviewer mentioning that everything is handled "quickly and professionally." Another reviewer notes that the staff is "beyond helpful and professional."
Long-Term Customers and Recommendations
Many reviewers have been customers of the agency for extended periods, with some mentioning they have been with the agency for over 20 years. They give glowing recommendations, stating that the agency is the best and expressing confidence in their ability to handle their insurance needs.
Only One Negative Review
The only negative review comes from a customer who claims the agency canceled their insurance and continued to charge them. The reviewer also expresses frustration with the agency's inability to listen to their concerns and adequately explain their plan.
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