Real people, Real Service
More Than Just Insurance
Frailey Insurance & Financial Services is a family-run agency with a rich history of serving the community since 1937. We understand that every family and business is unique, and thus, we tailor our insurance plans to your specific needs and concerns.
Our Commitment
Our team of experienced professionals is dedicated to providing personalized, responsive service and building strong relationships with our clients. We take the time to understand your unique situation and recommend the right coverage for every stage of life and every life event.
Understanding Your Needs
We offer a comprehensive range of insurance solutions to protect what matters most to you and your loved ones. This includes:
For Businesses & Farms
- Customized commercial insurance plans to fit your specific industry and operations.
- Risk management solutions to minimize potential liabilities.
For Individuals
- Streamlined auto insurance with convenient online tools.
- Life insurance options to ensure financial security for your family.
- Personalized financial planning and guidance.
For Your Home & Values
- Comprehensive home and property insurance to safeguard your assets.
Our Services
Beyond simply providing insurance plans, we also offer:
- Risk assessments to identify potential vulnerabilities and suggest preventive measures.
- Claims assistance to navigate the process and ensure fair compensation.
- Review and renewal services to ensure your coverage remains optimal.
Experience the Frailey Difference
When you choose Frailey Insurance & Financial Services, you get:
- Personalized attention: We take the time to understand your unique needs and concerns.
- Transparent communication: We explain your coverage options clearly and concisely.
- Competitive pricing: We offer affordable premiums and flexible payment plans.
- Seamless customer service: We are dedicated to providing prompt and efficient service every step of the way.
Overall Experience
The reviews for Frailey Insurance Agency are overwhelmingly positive, with 15 out of 17 reviewers giving the agency 5-star ratings. There are only two reviews with lower ratings, both with 1 and 2 stars.
Positive Comments
Frailey Insurance Agency is praised for its excellent service, knowledgeable and friendly staff, and competitive rates. Reviewers highlight the professionalism, helpfulness, and go-to-extra-mile attitude of the agency's representatives, including Chastity Brun, Jessica Martinez, Stacy F, Felicia Gwinn, and Danica Overcash. The agency's ability to provide personalized service, answer questions, and explain policies clearly is also commended.
Negative Comments
Two reviewers express dissatisfaction with the agency's service. One reviewer (K. B. -P.) reports difficulties in receiving their homeowners insurance policy, while another (Jack Mullally) never received a response to their request for a quote despite being promised a response within a few days.
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