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At Jacobo Akle Insurance Agency, we pride ourselves on being a trusted insurance broker, dedicated to providing top-notch insurance services to our clients in El Paso, TX, and surrounding areas. With years of experience in the industry, our team of experts is committed to helping individuals, families, and businesses find the right insurance coverage that meets their unique needs and budget.
Our Story
Our agency is built on a foundation of integrity, professionalism, and a passion for delivering exceptional customer service. Our founder, Jacobo Akle, has a proven track record of excellence in the insurance industry, and his dedication to his clients has earned him an impressive 4.6 out of 5-star rating on Google. As a State Farm Insurance Agent, we have access to a wide range of insurance products, including auto, homeowners, condo, renters, business, life, health, and pet insurance, as well as banking, mutual funds, and annuities.
Our Services
At Jacobo Akle Insurance Agency, we understand that every individual and business has unique insurance needs. That's why we offer a comprehensive range of insurance products and services, including:
- Auto insurance
- Motorcycle insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
- Recreational vehicles insurance
- Boat insurance
- Personal articles insurance
We also offer additional services, such as creating a home inventory, creating a personalized quote, filing a claim, and sending payments.
Our Mission
Our mission is to provide our clients with tailored insurance solutions, exceptional customer service, and personalized attention to detail. We strive to build long-lasting relationships with our clients, and we're committed to helping them achieve their financial goals.
Our Values
At Jacobo Akle Insurance Agency, we believe in:
- Integrity: We operate with transparency, honesty, and fairness.
- Professionalism: We're dedicated to providing exceptional customer service and expertise.
- Passion: We're passionate about helping our clients achieve their financial goals.
- Innovation: We stay up-to-date with industry trends and best practices to deliver innovative insurance solutions.
Overall Experience
The reviewers have consistently praised their experience with State Farm, highlighting the excellent service provided by the agents, particularly Rachael, Jacobo, Armida, and Blanca. They have commended these agents for their professionalism, kindness, and expertise in handling their insurance needs.
Personalized Service
Reviewers have appreciated the personalized attention provided by the agents, stating that they feel valued and heard. Jacobo and his team have been praised for their exceptional service, responsiveness, and willingness to address queries promptly and effectively.
Staff Friendliness
Many reviewers have highlighted the friendliness and helpfulness of the staff, particularly Rachael, Armida, Jackie, and Blanca. They have mentioned that the agents are always willing to go the extra mile to assist and provide the best possible service.
Communication
Reviewers have appreciated the consistent communication they receive from the agents, including clear explanations of their policies and timely updates on their claims. Blanca has been commended for her constant communication and helpfulness.
Recommendations
Most reviewers have highly recommended State Farm and the agents, praising their exceptional service, professionalism, and friendliness.
Negatives
While there are no significant negative comments, one reviewer mentioned issues with an adjuster who was unfair and biased, but Rachael and Jacobo helped resolve the issue.
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