At the Miguel Serrato State Farm Agency, we understand that finding the right insurance coverage can be a daunting task. That's why we're here to help you navigate the complex world of insurance and provide you with the personalized service you deserve.
Our Story
I, Miguel Serrato, have been a resident of El Paso, Texas for over 12 years, originally from Monterrey, Mexico. I studied Bachelor of Science in Industrial Engineering at the University of Texas at El Paso, Go Miners! I have been part of the State Farm family since 2016. Our office is located in the West side of El Paso overlooking the mountains. We are few streets away from The University of Texas at El Paso (UTEP).
Our goal is to provide you with an excellent customer service and experience with our office. We are here to help you protect your greatest assets and achieve your financial goals. Let us help uncover your insurance needs and put a personalized plan in place today. Plus, we're bilingual to support our Spanish-speaking neighbors.!Hablamos Espanol!
Our Services
At the Miguel Serrato State Farm Agency, we offer a wide range of insurance products to meet your unique needs. Our services include:
- Auto Insurance: Whether you're looking to insure one car or an entire fleet, we've got you covered.
- Homeowners Insurance: Protect your most valuable asset with our comprehensive homeowners insurance policies.
- Renters Insurance: Renting but want to protect your belongings? We've got you covered with our affordable renters insurance options.
- Business Insurance: Whether you're a small business owner or a large corporation, we've got the insurance solutions you need.
- Life Insurance: Protect your loved ones with our life insurance policies.
- Health Insurance: We can help you navigate the complexities of health insurance and find a plan that meets your needs.
- Pet Insurance: Keep your furry friends covered with our pet insurance options.
- Rec Vehicles Insurance: Whether you're looking to insure a boat or a recreational vehicle, we've got you covered.
- Boat Insurance: Protect your watercraft with our comprehensive boat insurance policies.
Why Choose Us
At the Miguel Serrato State Farm Agency, we're committed to providing you with exceptional customer service and personalized attention. We take the time to understand your unique needs and develop a customized insurance plan that meets your goals. Plus, we're bilingual to support our Spanish-speaking neighbors.!Hablamos Espanol!
Get in Touch
Ready to get started? Contact us today to learn more about our insurance products and services. You can also call us at (915) 600-7880 or stop by our office located at 3800 N. Mesa St. Ste. B-2 El Paso, TX 79902-1535.
Overall Experience
The reviewers praised the insurance agency for its excellent customer service, knowledgeable agents, and competitive prices.
Agents' Performance
The agents at the agency, particularly Pedro, Miguel Serrato, and Ethel, were highly commended for their attentive, patient, and professional demeanor. They were able to explain policies in great detail, making the process smooth and efficient for the clients.
Customer Service
The agency's customer service was consistently praised, with reviewers highlighting the agents' ability to listen to concerns and address them promptly.
Competitive Pricing
Several reviewers mentioned that the agency offered competitive pricing, often beating larger competitors like Allstate, Progressive, and Liberty Mutual.
Life-Changing Experience
Some reviewers credited the agency with helping them make informed decisions about their insurance needs, which had a positive impact on their lives.
Issues with Cancellation and Refund
One reviewer had a negative experience with an agent, Miguel Serrato, who allegedly failed to cancel a life insurance policy and refused to provide a refund despite multiple requests.
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