Protecting your loved ones is our top priority
At State Farm Insurance Agency, we understand the importance of protecting your assets and the people you care about the most. As your local insurance agent, I, Nicolas Morales, am committed to providing you with personalized insurance solutions to meet your unique needs. Our agency is dedicated to serving the community with a community-sensitive approach, offering insurance and financial services in both English and Spanish.
Our Services
We offer a wide range of insurance products and financial services to individuals and businesses. Our insurance products include:
Auto Insurance: We offer competitive rates and personalized coverage for your vehicle, regardless of its age or vehicle type.
Homeowners and Renters Insurance: Our comprehensive policies provide peace of mind, protecting your most valuable possessions and your home.
Life Insurance: We believe that our life is our most important asset, and protecting our loved ones is our most important obligation. Our life insurance policies provide financial security for your family.
Business and Commercial Insurance: Our commercial insurance policies protect your business and assets from unexpected losses or damages.
Health Insurance: We offer a range of health insurance plans to fit your budget and healthcare needs.
At State Farm Insurance Agency, we pride ourselves on our personalized approach to insurance. We take the time to understand your unique needs and provide customized solutions to meet your goals. Our experienced team is dedicated to helping you make informed decisions about your insurance and financial planning.
About Me
As your insurance agent, I, Nicolas Morales, have had the privilege of serving the Capital Region and beyond for over two decades. Born in San Jose, Costa Rica, I moved to Albany, New York in 1993. I hold a degree from Hudson Valley Community College and SUNY-Empire State College. With over 10 years of experience serving the Latino community, I have had the honor of being recognized for my work, including the Latino Leadership Award from the Schenectady Hispanic Committee and the Outstanding Business Person Award from the Upstate NY Hispanic Chamber of Commerce.
Community Involvement
I am committed to giving back to the community through various organizations and events. I have served as a co-chair for the Fulton and Montgomery AIDS Task Force, the AIDS Leadership Coalition, and helped form the Red Ribbon Program. I have also been a member of the Albany Network of Hispanic Service Providers, the Ryan White HIV Care Network of Northeastern New York, and the Montgomery County Service Board.
Get in Touch
Our office is located in downtown Albany, New York, and our hours of operation are Monday to Friday, 9:00 AM to 5:00 PM. We also offer evening and weekend hours by appointment. Contact us today to schedule an appointment and let us help you secure the right insurance coverage for your needs.
Positive Comments
Insurance Experience
Most reviewers had a positive experience with State Farm, praising the agents for their professionalism, customer service, and expertise. Many reviewers specifically mentioned Matthew, Santiago, and Nicolas, highlighting their excellent work ethic, respect, and reliability.
Friendly and Welcoming Environment
Several reviewers appreciated the welcoming atmosphere of the office, mentioning that the staff was courteous, polite, and bilingual. The office was described as helpful, with agents taking the time to explain coverage and insurance options in detail.
Notable Exceptions
However, some reviewers experienced issues with responsiveness, with one reviewer reporting that their calls and emails went unanswered. Another reviewer was unhappy with the cancellation of their insurance without permission and faced refusal from the agent to admit the mistake.
negative Comments
Poor Service
A few reviewers had negative experiences with the insurance provider. One reviewer reported being treated poorly, citing unresponsiveness, and another reviewer had their insurance canceled without their knowledge or consent.
Inconsistent Service
One reviewer praised the office, but criticized a specific agent, Jose, for failing to provide adequate customer service and being unhelpful.
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