Business Details
39 Years
experience
Trusted Insurance Services in Nantucket, MA
Established in 1987, Nantucket Insurance Agency has built a reputation for delivering personalized insurance solutions to individuals, families, and businesses across Massachusetts. Our independent agency model allows us to prioritize client needs by partnering with financially stable insurers to secure optimal coverage at competitive rates. With over 35 years of experience, we specialize in auto, home, life, marine, health, and business insurance, emphasizing transparency and client advocacy. Our team of certified professionals provides expert guidance through every policy decision and claims process, ensuring prompt resolution and fair compensation. We maintain a client-centric approach, combining local market knowledge with industry expertise to address unique risk management needs.Our 24/7 online portal enables policyholders to access documents, submit changes, and manage certificates of insurance efficiently. Committed to community engagement, we tailor insurance strategies to align with clients' personal and professional goals. Our office in Nantucket operates with strict safety protocols, including mask requirements, to protect both clients and staff. Recognized for our responsiveness and ethical standards, we serve as a trusted advisor for comprehensive insurance planning. By maintaining strong relationships with multiple carriers, we offer customized solutions that adapt to evolving client needs while upholding our founding philosophy of integrity and personalized service.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Marine Insurance
Health Insurance
Details
- Year established: 1987
Highlights and features
- We offer independent agency expertise with access to multiple insurance carriers
- Our team provides personalized service with local market knowledge
- 24/7 online portal for instant policy document access and management
- 35+ years of experience tailoring comprehensive insurance solutions
- Certified professionals advocate for clients during claims processes
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection for personal and commercial vehicles, including liability coverage, collision protection, and uninsured motorist benefits. We offer customized solutions for classic cars, high-value vehicles, and business fleets while ensuring competitive pricing through our independent agency network. Policyholders gain 24/7 access to digital ID cards and certificate management through our online portal.
Home Insurance
We provide tailored homeowners insurance covering structural damage, personal property loss, and liability protection. Our policies include coverage for high-value items, natural disasters, and rental income loss. Clients benefit from digital policy management, instant certificate generation, and expert claims assistance while maintaining coverage through top-rated insurance carriers.
Business Insurance
Our business insurance solutions protect companies against property damage, liability claims, and operational disruptions. We offer general liability, commercial auto, and specialized industry-specific policies with 24/7 online access to certificates of insurance. Our team helps businesses manage risk through customized coverage options and streamlined policy administration tools.
Life Insurance
We offer term and permanent life insurance solutions to protect families and business interests. Our policies provide death benefit protection, cash value accumulation options, and estate planning benefits. Clients receive personalized guidance to select appropriate coverage amounts and policy structures that align with long-term financial goals.
Marine Insurance
Our marine insurance policies cover recreational boats, yachts, and commercial vessels against damage, liability, and weather-related losses. We provide protection for hull damage, onboard equipment, and third-party claims while offering digital policy management tools for convenient certificate generation and policy modifications.
People
Charles A. Kilvert III
President
With over 30 years of insurance experience, Charles leads Nantucket Insurance Agency's strategic direction while maintaining hands-on client relationships. He oversees agency operations and ensures adherence to our founding principles of personalized service and client advocacy.
Timothy J. Fitzgerald
Vice President
Timothy manages commercial insurance operations with specialized expertise in business risk management. He holds the Certified Insurance Service Representative designation and focuses on developing customized commercial insurance solutions for Massachusetts businesses.
Diana Fermin-Paniagua
Account Manager
Diana specializes in personal auto insurance policies, providing expert guidance on coverage options and claims assistance. She serves as primary contact for policyholders seeking to modify coverage or obtain documentation through our online portal.
Stephanie Powers
Assistant Vice President
Stephanie oversees client relations and policy administration, ensuring seamless service delivery across personal and commercial lines. She coordinates digital document management systems to enhance client access to insurance information.
Alan Smith
Account Manager
Alan specializes in policy administration and client support, assisting with certificate generation, coverage modifications, and claims processing. He provides technical support for clients utilizing our 24/7 online insurance management platform.
Questions
What types of insurance do you offer?
We provide auto, home, life, marine, health, and business insurance solutions for individuals and companies across Massachusetts.
Can I manage my policy online?
Yes, our 24/7 online portal allows instant access to policy documents, certificate generation, and coverage modification requests from any device.
Do you serve businesses outside Nantucket?
While based in Nantucket, we serve businesses throughout Massachusetts with customized commercial insurance solutions.
How quickly can I get a certificate of insurance?
Certificates of insurance can be generated instantly through our online portal at any time, with email or fax delivery options available.
Are you an independent insurance agency?
Yes, we're independent and represent multiple top-rated insurance carriers to ensure optimal coverage and pricing for our clients.
What should I do to report a claim?
Claims can be reported through our online portal with document upload capabilities, or by contacting our office during business hours.
