Business Details
50+ Years
experience
Emergency
services
Your Trusted Local Insurance Partner in New Bedford, MA
Since 1964, our agency has provided personalized insurance solutions rooted in trust and community commitment. Founded as a family-run business, we specialize in auto, home, umbrella, and small business insurance for residents and enterprises in New Bedford, MA, and surrounding areas. Our team combines decades of local expertise with a deep understanding of evolving client needs, offering tailored coverage that adapts to life's changes.We prioritize transparent communication, ensuring clients feel confident in their policies while benefiting from competitive rates. Recognized for our dedication to customer service, we treat every client as part of our extended family, maintaining the same warm, familiar approach that defined our early days.
Services
Auto Insurance
Home Insurance
Umbrella Insurance
Watercraft Insurance
Flood Insurance
Life Insurance
Commercial Auto
Restaurant Insurance
Personal Umbrella
Details
- Year established: 1964
Highlights and features
- We offer 50+ years of local insurance expertise tailored to New Bedford residents.
- Our team provides personalized policy adjustments as your life circumstances evolve.
- We maintain transparent communication with no hidden fees or coverage surprises.
- Our agency partners with top-rated carriers to secure competitive insurance rates.
- We combine family-owned values with modern insurance solutions for comprehensive protection.
What people say
Treated like family
Knowledgeable and helpful
Local community business
Excellent customer service
Save money on policies
Services
Auto Insurance
We provide comprehensive auto insurance solutions for cars, trucks, motorcycles, and specialty vehicles. Our policies include accident forgiveness, disappearing deductibles, and multi-policy discounts while ensuring compliance with Massachusetts regulations. Clients benefit from personalized risk assessments and competitive rate comparisons across multiple carriers.
Home Insurance
Our home insurance policies cover single-family homes, condos, and rental properties with options for flood, water backup, and scheduled valuables. We offer replacement cost coverage, liability protection, and tailored solutions for coastal properties. Clients receive guidance on risk mitigation and policy optimization for maximum protection.
Umbrella Insurance
We provide personal umbrella policies starting at $155 annually, offering $1 million in additional liability coverage. This extends protection beyond standard auto and home policies for incidents like guest injuries, dog bites, or watercraft accidents. Our team explains coverage nuances and helps clients determine appropriate limits.
Watercraft Insurance
Our watercraft insurance protects yachts, powerboats, and jet skis with hull, machinery, and liability coverage. Policies include emergency towing, trailer protection, and uninsured boater liability. We specialize in Buzzards Bay area requirements and offer safety course discounts for responsible boating practices.
Flood Insurance
We educate clients about flood risk beyond standard home policies, offering NFIP-compliant coverage for coastal and inland properties. Our agents explain FEMA map changes, coverage limitations, and content protection options while assisting with claims navigation in flood events.
People
Kevin Costa
President
Third-generation insurance professional with 20+ years of experience, specializing in commercial lines and personal coverage. Graduated from UMass Dartmouth, worked in Washington D.C. before returning to family business. Focuses on lifelong client relationships and community involvement.
Eileen Levasseur
Vice President
Insurance industry veteran with 30+ years of local experience, prioritizing personalized service and client advocacy. Active in community events and sports, known for resolving complex insurance challenges while maintaining Costa's family-oriented business philosophy.
Christine Aurelio
Senior Account Executive
Licensed agent since 2005 with expertise in carrier comparisons and policy details. Serves as internal insurance encyclopedia, assisting both clients and team members. Active in local sports communities and dedicated to client education about coverage options.
Richard Costa
Treasurer
Claims specialist with 40+ years of industry experience, focusing on problem prevention and resolution. Former auto appraiser background enhances understanding of damage assessment. Maintains strong client relationships through empathetic claims handling and financial accountability.
Patricia Costa
Co-founder
Business visionary who co-founded agency in 1964 while raising nine children. Pioneered claims process improvements and community-focused service model. Continues advising agency to maintain original values while adapting to modern insurance requirements.
Questions
What insurance services do you offer?
We provide auto, home, umbrella, watercraft, flood, life, and small business insurance including commercial auto and restaurant policies for New Bedford area clients.
Do you offer 24/7 claims support?
Yes, we partner with carriers providing 24/7 claims reporting assistance for emergencies outside regular business hours.
How do you help clients save money?
We compare rates across multiple carriers, identify applicable discounts, and optimize coverage to match individual risk profiles and budgets.
Are you experienced with coastal property insurance?
Yes, we specialize in Buzzards Bay area insurance needs, including flood risk assessments and watercraft coverage since 1964.
Can you help with insurance claims navigation?
Our team provides guidance throughout the claims process, advocating for clients and explaining policy coverage details during emergencies.
Do you serve commercial clients?
Yes, we offer restaurant insurance and commercial auto policies tailored to small business needs in the New Bedford region.
