Empowering Your Coverage, Enhancing Your Life
At 707 Jimenez Insurance, we strive to provide exceptional bilingual customer service to the diverse local community in Eureka, California. Our mission is to deliver outstanding service, tailor-made policies, and honest rates to each and every individual. With over ten years of experience in the insurance industry, our lead agent and founder, Pamela Jimenez, is dedicated to bringing a "local" sense to the insurance industry.
Our Services
At 707 Jimenez Insurance, we understand that every individual has unique needs and circumstances. That's why we offer a wide range of insurance services to cater to our clients' diverse needs. Our services include:
- Home Insurance: We provide comprehensive coverage for your most valuable asset - your home.
- Auto Insurance: Our team of experts will help you find the best auto insurance policy for your needs.
- Motorcycle Insurance: We offer affordable and inclusive motorcycle insurance to ensure your safety on the road.
- Commercial Insurance: As businesses grow and new entrepreneurs emerge, we provide the right coverage to help them succeed.
- Special Event Insurance: Planning a special event? We offer coverage for weddings, parties, and other celebrations at an affordable price.
- Renter's Insurance: We provide an incredibly affordable renter's insurance policy to protect your belongings in the event of a loss.
Our Team
Our team of dedicated insurance agents is committed to providing exceptional service to our clients. Meet our team:
- Pamela Jimenez, Lead Agent and Founder: With over ten years of experience in the insurance industry, Pamela is dedicated to bringing a "local" sense to the insurance industry.
- Maria Talavera, Insurance Agent: With over 15 years of experience in the Humboldt County community, Maria always goes above and beyond for her clients.
- Brandy Weller, Insurance Agent: Licensed agent and bilingual in Spanish, Brandy is passionate about helping clients find the right coverage for their needs.
Our Core Goals
Our team is committed to the following core goals:
- Write policies that meet individual needs
- Determine the right coverage for each client
- Deliver outstanding customer service
- Help diverse individuals acquire insurance
- Provide honest rates as insurance brokers
Our Experience
At 707 Jimenez Insurance, we understand the importance of experience in the insurance industry. With a combined experience of over 20 years, our team is committed to providing exceptional service to our clients.
Join Our Team
We are always looking for new team members to join our amazing insurance agency. If you are an independent insurance agent looking for a new opportunity, please submit your CV for consideration.
Mixed Reviews on Customer Service and Pricing
Pricing Issues
Some reviewers expressed frustration with the company's pricing, citing that quotes were higher than expected and deducted incorrectly. One reviewer mentioned that the quote was $300 more per 6 months compared to State Farm, despite having a lower deductible.
Poor Customer Service Experiences
Several reviewers had negative experiences with the company's customer service, including long wait times, being disconnected, and receiving incorrect information. One reviewer had their policy cancelled without notification, leaving them driving without insurance for months.
Positive Experiences
On the other hand, many reviewers had positive experiences with the company, praising the staff for being friendly, helpful, and professional. They appreciated the effort to find the best rates and explained the details clearly.
Office Experience
Some reviewers commented on the office atmosphere, with one mentioning a sign stating the company's right to refuse service, which was perceived as unwelcoming.
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