Mary Wallaker State Farm Insurance Agency is committed to providing exceptional insurance and financial services to the residents of Humboldt County, including Bayside, Ferndale, Fortuna, Arcata, and McKinleyville. As a State Farm Insurance Agent since 2014, I have dedicated my career to helping people like you manage their risks, plan for a successful future, and protect the things and people that matter most.
Our Services
At Mary Wallaker State Farm Insurance Agency, we offer a range of insurance products and financial services to cater to the diverse needs of our community. From auto insurance to homeowners insurance, renters insurance to life insurance, and business insurance to financial services like banking and more, our team of experts is committed to providing personalized solutions that meet your unique needs and goals.
As a licensed RocketPro, I have the expertise to assess your insurance needs and recommend coverage options that are tailored to your circumstances. Whether you are looking for comprehensive auto insurance, homeowner insurance, life insurance, or business insurance, our team is dedicated to helping you navigate the complexities of insurance and find the right coverage for you.
Our Commitment to the Community
As a member of the North Coast community for over 35 years, I have come to know the area and its people extremely well. I am proud to be a part of this vibrant community and am committed to giving back through volunteer work and community involvement. As a board member of Soroptimist International of Humboldt Bay, I am passionate about supporting and empowering women and girls in our community. Additionally, our team is actively involved in the Eureka Chamber of Commerce, working to promote economic growth and development in our region.
About Me
As a local resident and business owner, I am committed to serving the community that has given me so much. With a bachelor's degree in biology from the University of California, Riverside, and an advanced degree from Humboldt State University, I have a strong educational foundation in addition to my 20-year experience as a credit union manager. In my free time, I enjoy gardening, arranging flowers, crafting, and spending time with my family.
Why Choose Us
At Mary Wallaker State Farm Insurance Agency, we pride ourselves on our friendly and relaxed atmosphere, where you can feel comfortable and at ease discussing your insurance needs. Our team of dedicated professionals shares my passion for helping people, and we are committed to providing exceptional service at every step of the way. Whether you're looking for a personalized quote, need to file a claim, or just want to learn more about your insurance options, we are here to help.
Customer Satisfaction
The reviews of State Farm office reflect a mixed bag of customer experiences. Some Customers Had a Positive Experience, while others were left disappointed and unsatisfied.
Helpful Staff
Several reviewers praised the helpfulness of the staff, citing examples of assistants who went above and beyond to resolve issues. One reviewer mentioned that an employee even took the time to review their policy to find ways to save them money. Another reviewer appreciated the friendly and helpful staff who tried to get them the best rates and discounts.
Poor Customer Service
On the other hand, some reviewers had terribly poor experiences with the office. One reviewer was treated rudely and unhelpfully by an agent and staff when trying to resolve billing errors. Another reviewer had issues with an assistant who never checked emails or answered phone calls, and had to physically visit the office multiple times to resolve issues.
Inconsistencies
Some reviewers experienced inconsistencies in communication and lack of follow-through. One reviewer had to repeatedly contact the office to resolve an issue, only to have it fail to be resolved. Another reviewer was left with a higher premium than expected after switching vehicles, and had to deal with unnecessary hassle and stress.
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