Business Details
50+ Years
experience
Your Trusted Insurance Partner in Norwood, MA
Dempsey Insurance Agency is a family-owned business that has been serving the community for over 70 years. Our commitment to providing quality insurance products paired with a personal touch has been the cornerstone of our success. We represent multiple carriers to offer diverse options for both personal and commercial insurance needs. Our team of experienced professionals is dedicated to finding the right coverage solutions tailored to each client's unique requirements. With a focus on customer service and community involvement, we have built lasting relationships through three generations of operation.Our agency prides itself on transparency, integrity, and a customer-first approach that has revolutionized the insurance experience. We offer comprehensive services ranging from auto and home insurance to specialized business coverage. Our deep understanding of local market needs allows us to provide expert guidance and competitive rates. With a dedicated claims representative always available, we ensure prompt assistance when our clients need it most. Our office remains committed to maintaining the high standards of service that have made us a trusted name in the community.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Commercial Trucking Insurance
Condo Insurance
Renters Insurance
Personal Umbrella Policy
Classic Car Insurance
Workers Compensation Insurance
Details
- Year established: 1955
Highlights and features
- We offer over 70 years of experience in personalized insurance solutions
- Our team provides dedicated claims representation and personalized service
- We offer multi-policy discounts and comprehensive coverage comparisons
- Our family-owned agency maintains a strong community presence
- We provide access to multiple insurance carriers for optimal coverage options
What people say
Best of the best
Prompt service
Knowledgeable staff
Well-priced products
Above and beyond
Services
Auto Insurance
Our auto insurance provides comprehensive protection for vehicles of all types, including standard cars, classic vehicles, and commercial fleets. We offer competitive rates with multiple discount opportunities such as good driver credits, multi-policy bundling, and safety feature incentives. Our specialists help clients navigate coverage options to ensure adequate protection while maximizing cost savings.
Business Insurance
We provide tailored business insurance solutions for companies of all sizes, including general liability, property coverage, and specialized policies for restaurants, contractors, and professional services. Our offerings include cyber insurance, workers compensation, and directors & officers liability protection. Our experienced agents help businesses assess risks and implement comprehensive coverage strategies.
Home Insurance
Our home insurance services cover various residential properties including single-family homes, condominiums, and rental units. We offer multiple carrier options to match specific needs with features like flood coverage endorsements and personal umbrella policies. Our team helps clients optimize premiums through available discounts while ensuring adequate protection for their most valuable assets.
Life Insurance
We offer life insurance solutions to protect families and business interests, including term and permanent policy options. Our specialists work with clients to determine appropriate coverage amounts based on financial obligations and future needs. We provide guidance on policy features and help integrate life insurance into comprehensive estate planning strategies.
Commercial Trucking Insurance
Our commercial trucking insurance addresses the unique needs of transportation businesses with coverage for cargo, liability, and vehicle protection. We serve both small fleet operators and large commercial carriers, offering policies that meet federal and state regulatory requirements. Our specialists understand industry-specific risks and help implement risk management strategies to minimize claims exposure.
People
Robert Dempsey
President / CEO
With 43 years in insurance, Robert Dempsey leads our agency with expertise gained since joining his father in 1975 after earning an MBA from Babson College. He ensures our customer-first approach remains central to all operations.
Patrick Dempsey
Vice President
Patrick Dempsey brings 15 years of industry experience across all business segments. A Gettysburg College graduate, he serves on insurance association boards while managing our commercial lines operations and mentoring team members.
Kate Dempsey
Claims Manager
Kate Dempsey oversees our claims department with 10 years of insurance experience following a decade in nonprofit marketing. She manages the claims process with expertise in policy interpretation and customer advocacy.
Questions
How can I save on insurance premiums?
Combine home and auto policies, install security systems, maintain good credit, and work with our independent agents to compare multiple carrier options for optimal pricing.
What makes independent agents different from direct insurers?
Independent agents represent multiple carriers, allowing objective comparisons to find coverage that matches your specific needs rather than offering limited proprietary products.
Can I modify my policy after purchase?
Yes, you can update coverage at any time. We recommend periodic reviews to ensure your policy adapts to changing circumstances like property improvements or business expansion.
How does the claims process work?
Contact our office directly to speak with a dedicated claims representative who will guide you through documentation requirements and coordinate with carriers for timely resolution.
