Protecting what matters most to you is what we are here for.
At Ellis Insurance Agency, we are dedicated to providing our clients with exceptional service, reliable coverage, and a personalized approach to insurance. For over 40 years, we have been serving the Charleston, WV area, and we take pride in being a family-owned and operated independent insurance agency. Our team of experienced agents is committed to helping our clients find the right coverage for their unique needs.
Our Story
Our agency was founded in 1981 by a family who wanted to make a difference in their community. We have since grown and evolved to become one of the leading independent insurance agencies in the region. We take pride in our ability to work with multiple insurance companies, giving us access to a wide range of coverage options. This allows us to tailor our services to meet the specific needs of each client.
What We Do
At Ellis Insurance Agency, we specialize in providing a variety of insurance solutions to individuals and businesses. Our services include:
- Personal Insurance: We offer a range of personal insurance options, including home, auto, individual life, and motorcycle insurance.
- Business Insurance: We help businesses of all sizes navigate the complexities of commercial insurance, providing coverage for general liability, commercial umbrella, contractor, and manufacturer insurance.
What Sets Us Apart
Here are just a few things that set us apart:
- Community Focused: We are committed to giving back to our community and supporting local charities.
- Client-Centric: We put our clients first, working tirelessly to exceed their expectations.
- Experienced Agents: Our agents are experienced professionals with a deep understanding of the insurance industry.
- Independent Agency: We are not tied to any one insurance company, giving us the freedom to work with multiple providers and provide our clients with the best coverage options.
What Our Clients Say
Don't just take our word for it. Here are a few testimonials from satisfied clients:
- "I have been with Ellis Insurance Agency for about ten years, and I have always been amazed by the service that I have received. The staff will go out of their way to save you money while not doing it at the expense of coverage." - Bruce M., Personal Insurance Client
- "I have been a customer for a few years, and I could not be happier. They offer great communication and friendly and knowledgeable staff. I highly recommend this agency." - Josh Rennie, Personal Insurance Client
- "I have received excellent service on auto and business policies. Danielle and her team are amazing at finding the coverage you need at the most affordable premium! Ellis Insurance Agency takes the work out of shopping for the right insurance! I highly recommend." - Christina Deaton, Business Insurance Client
Customer Experience and Service
Many customers have praised the excellent service and experience they have received from Ellis Insurance Agency. Reviewers have noted the professionalism, friendliness, and attentiveness of the staff, with several agents receiving special mention for their exceptional service. From fast and easy processes to personalized attention and prompt responses, customers have consistently praised the agency's dedication to their needs.
Insurance Coverage and Rates
Reviewers have also praised the agency for providing excellent insurance coverage and competitive rates. Customers have reported significant savings by switching to Ellis Insurance Agency, and several have noted the ease of keeping multiple policies with the agency. The agency's ability to find the best rates and coverage options has been consistently praised.
Additional Services
Some reviewers have also mentioned the agency's willingness to go above and beyond to help customers, including providing assistance with locked-out keys and offering timely support during times of need.
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