Protecting what matters most and planning for the future
Making Your Financial Future Secure Since 1922
State Farm Insurance has been a trusted name in helping individuals and families across the nation secure what matters most for over a century. Founded in 1922, this reputable company has become synonymous with reliable insurance solutions and exceptional customer service. Today, we proudly serve millions of policyholders, offering comprehensive coverage across various insurance lines.
What We Do
Our experienced team, led by Jose Jimenez, focuses on providing personalized insurance solutions tailored to your unique needs and circumstances. We offer a comprehensive range of products to address various aspects of your life, including:
Personal Protection
- Auto Insurance - Protect your vehicle from unexpected events with customizable plans.
- Homeowners Insurance - Secure your home against damages, including natural disasters and theft.
- Condo Insurance - Enjoy peace of mind knowing your shared living space is adequately covered.
- Renters Insurance - Ensure your personal belongings are protected while renting.
Financial Planning
- Life Insurance - Provide for your loved ones in the event of your passing.
- Business Insurance - Tailor your business coverage needs with plans designed to address industry risks.
- Health Insurance - Access quality healthcare services with plans designed to fit your needs.
Additional Services
- Personal Articles Insurance - Secure valuables like jewelry, electronics, and other personal possessions.
- Workers Compensation Insurance - Protect your business from potential employee-related injuries.
- Flood Insurance - Obtain coverage against the devastating effects of flooding.
Our Commitment to You
At State Farm Insurance, we strive to:
- Provide personalized attention: We take the time to understand your unique needs and concerns.
- Offer competitive rates: We work to deliver affordable coverage without compromising quality.
- Deliver exceptional customer service: Our team is dedicated to exceeding your expectations every step of the way.
- Stand by you during claims: We are committed to handling claims efficiently and fairly.
Exceptional Customer Service and Agents
The reviewers praise the exceptional customer service and agents at the State Farm Insurance Agency. They highlight the helpfulness, thoroughness, and friendly demeanor of agents such as Jessica, Jennifer, Jenny, Sherri, Alberta, and Diana. The reviewers appreciate the agents' willingness to go above and beyond to assist with their insurance needs, provide clear explanations, and answer questions.
Efficient and Responsive
The reviewers note that the agency is efficient and responsive, with agents quickly addressing their concerns and resolving issues promptly. They appreciate the agency's competitive rates and flexible payment options.
Mixed Experience with Location
Not all reviewers had a positive experience with the physical location of the agency. Kingtrix Fernandes notes that the building is old and outdated, and the HVAC system does not work well, causing unpleasant odors.
Unfair Treatment by Agent Rushing
In a negative review, Russell Summers describes an incident where Agent Rushing (of a different State Farm office) attempted to shift the blame for a car accident onto him. The reviewer claims that Agent Rushing was untruthful and failed to properly investigate the incident.
Overall Satisfaction
Among the mostly positive reviews, one reviewer, Parthkumar Shah, gave a rating of only 4 stars, expressing satisfaction with the service but not mentioning any specific issues. Kingtrix Fernandes gave a 3-star rating due to the agency's outdated location.
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