Business Details
44 Years
experience
Your Trusted Insurance Partner in Billings, MT
Thurston Family Insurance is a local, family, and veteran-owned independent insurance agency established in 1982. Our purpose has always been to help people protect what matters most to them through personalized insurance solutions. We take a unique approach by developing a process to measure each client's insurance needs, ensuring tailored coverage that fits their specific risks. As an independent agency, we represent multiple carriers like Liberty Mutual and Safeco, giving clients access to diverse options.Our team combines decades of experience with a commitment to small-town service, treating every client like family. We specialize in life, home, auto, business, and employee benefits insurance, serving clients across six states including Montana, Wyoming, and Arizona. Our mission remains focused on simplifying insurance, providing expert guidance, and building trusted relationships that last generations.
Services
Life Insurance
Home Insurance
Auto Insurance
Business Insurance
Employee Benefits
Cyber Liability
Farm Insurance
Contractor Insurance
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of experience in independent insurance solutions
- Our veteran-owned agency combines local knowledge with national carrier partnerships
- We develop personalized insurance measurement processes for client-specific needs
- Family-owned commitment to small-town service with multi-state coverage
- We provide 6-state licensing across Montana, Wyoming, Arizona, Colorado, Dakota, and Texas
What people say
Best insurance solution
Good service
Help in many ways
Family-owned trust
Found coverage when others couldn't
Services
Life Insurance
We provide term, whole, and universal life insurance solutions to protect families and businesses. Our policies help cover funeral costs, mortgage payments, and income replacement while offering options for retirement planning and business continuity. With customizable coverage amounts and flexible payment structures, we help clients secure their financial future through policies from top-rated carriers.
Home Insurance
Our home insurance policies protect against fire, water damage, personal liability, and natural disasters. Coverage includes replacement cost for structures and contents, additional living expenses during repairs, and specialized protection for valuable items. We offer endorsements for unique risks like trampolines, collector cars, and wine collections while ensuring compliance with changing building codes.
Business Insurance
We offer business owners policies combining property and liability coverage with specialized options like cyber liability, workers' compensation, and directors & officers insurance. Our solutions protect against data breaches, equipment breakdowns, and business interruption while providing umbrella coverage for enhanced liability protection across multiple industries.
Auto Insurance
We provide comprehensive auto insurance covering bodily injury, property damage, and uninsured motorists. Policies include physical damage coverage for collision and comprehensive protection, rental reimbursement, and medical payments options. Our agents help clients navigate state requirements while securing competitive rates for personal and commercial vehicle fleets.
Employee Benefits
We offer group hospital, disability, and critical illness insurance along with voluntary benefits programs. Our solutions help businesses attract talent through competitive benefit packages while providing flexible options for small and mid-sized companies across multiple states.
People
Marcus Thurston
Agency Owner
Marcus Thurston leads our agency with fourth-generation insurance expertise, continuing the family legacy started in 1982. He specializes in commercial risk management and has expanded our services to six states while maintaining our core values of personalized service and community commitment.
Vicki Thurston
Insurance Professional
Vicki Thurston brings decades of experience in personal insurance solutions, focusing on life and health coverage. Her client-centered approach ensures families receive tailored protection plans that evolve with their changing needs while maintaining our agency's tradition of exceptional service.
Questions
What types of insurance do you offer?
We offer life, home, auto, business, and employee benefits insurance with specialized coverage for unique risks like cyber liability, farm insurance, and collector vehicles.
Are you a local Montana insurance agency?
Yes, we're based in Billings, MT, with an additional office in Ennis, MT, serving clients across six western states since 1982.
How do you help with complex insurance needs?
Our proprietary insurance measurement process identifies specific risks and creates customized solutions, particularly for hard-to-place coverage in business and specialty personal lines.
Can you help with business insurance compliance?
We ensure businesses meet legal requirements including workers' compensation, cyber liability, and commercial auto coverage while providing risk management guidance.
Do you work with multiple insurance carriers?
As an independent agency, we partner with carriers like Liberty Mutual and Safeco to offer competitive options while maintaining personalized service.