Get a Quote Today and Let Us Help You Protect What Matters Most,
Welcome to DTRT Insurance Group, where we understand the needs of individuals, families, and business owners. Since 1999, we've grown our agency from the ground up through innovation and hard work. With years of experience under our belts and a tech-savvy mindset, we can quote quickly and accurately, no matter the situation.
Our Mission
Our mission is to provide a personalized experience for each of our clients, taking the time to understand their unique needs and goals. We believe that every individual, family, and business deserves the right coverage at the right price. Our agents work tirelessly to ensure that every client receives the best possible solution for their insurance needs.
Our Services
At DTRT Insurance Group, we offer a wide range of insurance solutions for individuals, families, and business owners. Our services include:
- Auto Insurance
- Homeowners Insurance
- Commercial Insurance
- Life & Financial Insurance
- Private Client Insurance
- Vehicle Registration
- Flood Insurance
- Umbrella Insurance
- Earthquake Insurance
- Vacant Home Insurance
- Personal Articles Policies
- Mobile Home Insurance
- Motorcycle Insurance
- RV/Trailer Insurance
- Boat/Watercraft Insurance
Our Technology
We use technology to rate over 60 insurance carriers to ensure you get the right coverage for the right price. Our online quote system allows you to quickly and easily get a quote, and our team of licensed agents will work with you to ensure that you receive the best possible solution for your insurance needs.
Our Commitment
At DTRT Insurance Group, we are committed to providing world-class service to our clients. We understand that every individual, family, and business has unique needs and goals, and we work tirelessly to ensure that every client receives the best possible solution for their insurance needs. We are dedicated to building long-term relationships with our clients and providing personalized service that exceeds their expectations.
Our Promise
Our promise is to always do the right thing for our clients. We believe that every individual, family, and business deserves the right coverage at the right price. We work hard to ensure that every client receives the best possible solution for their insurance needs, and we are dedicated to building long-term relationships with our clients.
Poor Customer Service Experiences
Several reviewers had negative experiences with the company's customer service. One reviewer felt uncomfortable with the way they were spoken to, and another reviewer, with a 30-year career in the insurance industry, was shocked by the unprofessional response they received. Another reviewer had difficulty updating their information and felt that the company's service was poor once they had secured their business.
Disputes Over Fees and Services
Some reviewers had issues with the company's fees and services. One reviewer was told they owed an additional $180 after paying the initial fee, and they were not provided with an itemized invoice. Another reviewer felt that the company was not transparent about their fees.
Positive Experiences with Agents
On the other hand, many reviewers had positive experiences with specific agents at the company. Several reviewers praised the responsiveness, knowledge, and helpfulness of their agents, who were able to find them competitive rates and provide excellent service.
Excellent Service and Recommendations
Many reviewers received excellent service from the company and would recommend them to others. Several reviewers appreciated the company's ability to find them the best rates and their commitment to customer satisfaction.
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