Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Akron, Ohio
Since 1951, Insurance Service Agency has been dedicated to providing personalized insurance solutions tailored to our clients' unique needs. Originally established as Fenn Realty Agency, we have evolved into a trusted property & casualty insurance agency specializing in comprehensive personal and business coverage. Our team prioritizes direct client relationships, offering expert guidance through complex insurance decisions while maintaining a local, neighborly approach. With decades of experience serving Ohio, Pennsylvania, Kentucky, and Texas, we combine industry expertise with a commitment to community values.Our Trusted Choice affiliation ensures competitive pricing, diverse product offerings, and unwavering advocacy for every client. We specialize in designing customized insurance packages that balance protection and affordability, covering everything from auto and home policies to specialized business and flood insurance. Our 24/7 availability guarantees immediate support during emergencies, reflecting our core belief that insurance is about protecting what matters most to you.
Services
Auto Insurance
Home Insurance
Flood Insurance
Life Insurance
Business Insurance
Details
- Year established: 1951
Highlights and features
- 70+ years of local insurance expertise since 1951
- Personalized coverage tailored to individual risk profiles
- 24/7 emergency claims support and availability
- Independent agency offering multiple carrier options
- Community-focused service with local decision-making
Associations and certifications
- Trusted Choice
Services
Auto Insurance
Customized auto insurance policies protect drivers with collision, comprehensive, liability, and specialty coverage options. We offer rideshare protection for Uber/Lyft drivers and telematics-based TrueRide discounts. Our policies include road trouble service and lease/loan gap coverage to ensure complete vehicle protection.
Home Insurance
Comprehensive homeowners insurance covers primary residences, including structures, personal property, and liability risks. We provide tailored policies for homeowners, condo owners, and renters, with optional personal legal liability coverage to protect against property damage or injury claims involving family members.
Flood Insurance
Specialized flood policies cover building systems, appliances, and personal belongings excluded from standard homeowners insurance. We offer separate building and contents coverage for residential properties, including protection for foundation elements, fuel tanks, and permanently installed fixtures against flood-related damage.
Life Insurance
Diverse life insurance solutions include term, whole, and universal life policies, plus mortgage protection and disability income coverage. We help clients create financial safety nets for dependents through customized plans that address family needs, business obligations, and retirement planning requirements.
Business Insurance
Tailored commercial insurance packages protect businesses with property, liability, and specialized coverage options. Our offerings include bonds, commercial auto, general liability, professional liability, and workers compensation policies designed to meet specific industry needs for businesses of all sizes.
People
Tim Miller
Agent/Owner
With decades of experience in the insurance industry, Tim Miller leads Insurance Service Agency with a commitment to personalized client service. He specializes in creating customized insurance solutions while maintaining the agency's community-focused approach since taking ownership.
Jacklyn Wodicka
Agent
Jacklyn Wodicka brings extensive insurance expertise to her role as agent, focusing on helping clients understand their coverage options. She works closely with policyholders to ensure their insurance plans evolve with changing life circumstances and protection needs.
Katy Miller
Accounting Agent
Katy Miller combines financial expertise with insurance knowledge to assist clients with policy management and billing solutions. Her dual role ensures seamless integration between financial operations and client coverage requirements.
Ali Miller
Agent
Ali Miller provides personalized insurance guidance, leveraging deep product knowledge to help clients navigate complex coverage decisions. She focuses on building long-term relationships while delivering tailored protection strategies that address evolving client needs.
Questions
What types of insurance do you offer?
We provide auto, home, flood, life, and business insurance policies tailored to individual and commercial needs.
Do you serve areas outside Akron?
Yes, we serve clients throughout Ohio, Pennsylvania, Kentucky, and Texas with customized insurance solutions.
Are you available for emergencies?
Our team is available 24/7 for emergency claims assistance and urgent insurance needs.
How do you help with policy selection?
We conduct personalized consultations to understand your risks and recommend coverage options that balance protection and cost.
What makes you different from other agencies?
As a locally-owned Trusted Choice agency, we combine community knowledge with access to multiple carriers for customized solutions.
Can I get insurance quotes online?
While we offer online quote requests, our agents provide personalized consultations to ensure accurate coverage recommendations.
