Business Details
20 Years
experience
Your Trusted Insurance Partner in Pasadena
Mercado Insurance Services has been a trusted commercial insurance and group benefits adviser since 2006. Our team specializes in tailoring insurance solutions to protect assets, mitigate risk, and drive business profitability while prioritizing client needs over insurance company interests. With deep industry expertise, we work with top-tier providers to deliver customized coverage that aligns with each client's unique requirements. Our commitment to continuous education ensures we stay ahead of regulatory changes and market trends, empowering clients with informed decisions.By simplifying complex insurance processes, we help businesses save time and money while enhancing employee retention through strategic benefits planning. Our president, Raul Mercado, brings decades of experience as a top-producing agent and industry thought leader, having served on broker committees and contributed to professional organizations. We pride ourselves on being advocates for our clients, providing dedicated support through claims management, compliance guidance, and proactive risk assessment services.
Services
Workers Compensation
Professional Liability
General Liability
Commercial Auto
Commercial Property
EPLI/D&O
Surety Bonds
Umbrella Liability
Group Medical Benefits
Disability Insurance
Details
- Year established: 2006
Highlights and features
- We maintain broker committee roles with major industry carriers
- Our team holds exclusive partnerships with top-tier insurance providers
- We simplify complex insurance processes through personalized consultation
- Our president brings decades of industry leadership experience
- We offer dedicated Spanish-language insurance services and support
What people say
Outstanding service
Amazing professionalism
Seamless transition
Creative solutions
First-class attention
Services
Workers Compensation
Our workers compensation programs provide comprehensive protection for workplace accidents while ensuring regulatory compliance. We offer claims management, safety program reviews, and OSHA compliance guidance. Our solutions include medical benefits, rehabilitation services, and investigative support to protect both employers and employees. With access to multiple carriers, we help businesses find optimal coverage that balances cost and protection while maintaining workplace safety standards.
Professional Liability
Professional liability coverage protects service providers against claims of negligence or inadequate work. We specialize in creating policies for accountants, attorneys, and consultants that cover legal fees and settlements. Our solutions extend to independent contractors and volunteers, offering financial protection for professionals facing allegations of errors, omissions, or failure to perform services as expected.
Commercial Property
Commercial property insurance safeguards business assets against fire, theft, and natural disasters. We help determine appropriate coverage levels for buildings, equipment, and inventory while addressing business interruption risks. Our consultation includes policy feature analysis to prevent coverage gaps and ensure adequate protection for business assets during recovery periods following covered losses.
Group Medical Benefits
We design customized group health insurance solutions aligned with company objectives and employee demographics. Our services include plan selection, cost analysis, and carrier management across major providers. We focus on creating affordable policies that improve employee wellness while helping businesses optimize their benefits packages as part of overall compensation strategies.
Surety Bonds
Our surety bond solutions support businesses across various industries with bid bonds, performance bonds, and payment bonds. We leverage carrier relationships to secure competitive terms for both new bond applicants and experienced contractors. Our consultation helps clients understand bonding requirements and maintain compliance with project specifications.
People
Raul Mercado
President
President and top-producing agent with over 15 years of industry experience. Served on broker committees with major carriers and contributed to professional organizations as guest speaker. Hosts Spanish ESPN radio segments on insurance topics while maintaining active involvement in Cal CPA Society events.
Questions
What commercial insurance services do you offer?
We provide workers compensation, professional liability, general liability, commercial auto, property insurance, EPLI/D&O, surety bonds, and umbrella liability coverage tailored to business needs.
Do you specialize in specific business sizes?
We serve both small and large businesses, offering scalable insurance solutions and employee benefits packages that match each organization's risk profile and operational requirements.
How do you help with employee benefits?
We consult on group medical, dental, vision, disability, and life insurance plans while providing HR services including compliance support and voluntary benefits programs.
What makes your agency different?
We work directly for clients rather than insurance companies, maintaining broker committee roles with major carriers while offering personalized Spanish-language insurance services and support.
Are you available for urgent insurance needs?
While we operate during standard business hours, our team prioritizes urgent requests through dedicated phone support and expedited quote processes for time-sensitive requirements.
How do you stay current with industry changes?
Our team maintains continuous education on regulatory updates, health care reform laws, and emerging insurance products through carrier partnerships and professional development programs.
