Business Details
Your Trusted Local Insurance Partner Since 1896
Founded in 1896 by Peter and Fred Smith, our agency has served Northern Berkshire County for over 125 years. We have evolved through generations of leadership while maintaining a commitment to personalized service and community involvement. Our team of experienced professionals brings decades of combined expertise in insurance solutions for individuals and businesses. As an independent agency, we offer access to multiple carriers to ensure competitive rates and tailored coverage. We prioritize understanding client needs to provide comprehensive protection for homes, vehicles, lives, and enterprises.Our local presence enables prompt claims assistance and personalized support during critical times. We maintain active roles in community organizations, reflecting our dedication to the region we serve. With modern technology and traditional values, we deliver efficient insurance solutions while preserving personal relationships. Our agents hold professional certifications and stay updated on industry developments to serve clients effectively. We remain committed to the principles of integrity, transparency, and client-focused service that have defined our agency since its founding.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Renters Insurance
Flood Insurance
Umbrella Insurance
Commercial Auto
Workers Compensation
General Liability
Highlights and features
- We offer 125+ years of local insurance expertise and community knowledge
- Our independent agency provides access to multiple insurance carriers
- We provide personalized policy comparisons and tailored coverage solutions
- Our team includes Certified Insurance Counselors with specialized training
- We maintain local presence for immediate claims assistance and support
Associations and certifications
- Trusted Choice
What people say
Personalized service
Knowledgeable staff
Prompt claims help
Local expertise
Long-term reliability
Services
Auto Insurance
We provide comprehensive Massachusetts auto insurance solutions with liability, collision, and comprehensive coverage options. Our policies protect against financial loss from accidents, theft, and natural disasters while offering competitive rates. Our agents help clients navigate coverage options and discounts to find optimal protection for their vehicles and driving needs.
Home Insurance
Our homeowners insurance policies protect against damage to property structures, personal belongings, and liability claims. We offer replacement cost coverage, flood insurance, and umbrella policies to enhance standard protection. Our specialists help customize policies to meet individual needs while ensuring compliance with Massachusetts requirements.
Life Insurance
We offer term, whole, and universal life insurance policies to protect families and businesses from financial loss. Our solutions help replace income, cover mortgages, and fund education expenses while providing tax advantages. Our agents guide clients through policy options to create customized protection plans.
Business Insurance
Our business insurance solutions include liability, property, workers compensation, and specialized coverage for Massachusetts companies. We help protect enterprises from lawsuits, natural disasters, and operational risks while offering customized risk management strategies. Our agents understand local regulations and industry-specific needs.
Renters Insurance
We provide renters insurance to protect personal belongings in leased properties against theft, fire, and other covered losses. Our policies include liability coverage and additional living expenses during displacement. Our agents educate clients about the importance of this protection that landlords' policies don't cover.
People
David Bissaillon
President
Certified Insurance Counselor with 30+ years experience. Former Berkshire Chamber of Commerce CEO. Active in Plunkett Hospital Trust and Adams Theater. Committed to community service and local business development.
Pat Dean
Customer Service Representative
40+ years of insurance experience. Specializes in auto insurance and claims processing. Active hiker and community volunteer. Known for exceptional client service and local knowledge.
Tyler Bissaillon
Sales Account Executive
Licensed agent with sales expertise. Vice President of Northern Berkshire United Way. Combines insurance knowledge with community leadership and event planning experience.
Kasi Bergeron
Customer Service Representative
Licensed agent since 2021. Specializes in property and umbrella policies. Berkshires native with retail management background. Focuses on personalized insurance solutions and client education.
Janet Brennan
Sales & Commercial Account Manager
Recent addition with corporate experience. Focuses on commercial insurance and local business development. Brings event planning skills to client relationship management and community engagement.
Questions
What insurance types do you offer?
We provide auto, home, life, business, renters, flood, umbrella, and commercial insurance policies tailored to Massachusetts residents and businesses.
How can I get a free quote?
Contact us by phone at 413-743-1216, visit our Adams office, or use our website's quote request form for personalized insurance estimates.
Why choose an independent agent?
We offer multiple carrier options to compare coverage and rates, providing unbiased recommendations tailored to your specific protection needs and budget.
Do you handle insurance claims?
We assist with claims filing and provide local support throughout the process, advocating for clients to ensure timely and fair resolutions.
Are you available outside business hours?
Standard office hours are Monday-Friday 8:30am-4:00pm, but we offer appointments at other times to accommodate client schedules.
What areas do you serve?
We primarily serve Northern Berkshire County including Adams, Pittsfield, North Adams, Savoy, Cheshire, and Williamstown, Massachusetts.
