Business Details
50+ Years
experience
Trusted Insurance Solutions in Smithfield, VA
Walls Insurance Agency has been a trusted source for insurance solutions since 1953, serving Smithfield, VA, and surrounding communities. Founded as a family-owned business, we have accumulated over 180 years of combined experience in providing personalized insurance coverage tailored to individual and business needs. As an independent agency, we represent multiple insurance carriers, offering clients access to diverse policies while maintaining a focus on Christian-based principles and community values.Our team prioritizes client relationships, ensuring coverage evolves with changing risks and industry standards. Recognized by Trusted Choice and holding a BBB A+ rating, we combine expertise with ethical service to protect what matters most to our clients.
Services
Home Insurance
Auto Insurance
Business Insurance
Life Insurance
Contractor Insurance
Restaurant Insurance
Retail Insurance
Flood Insurance
Umbrella Coverage
Commercial Property Insurance
Details
- Year established: 1953
Highlights and features
- We offer over 180 years of combined insurance expertise.
- Our independent agency provides access to 40+ insurance carriers.
- We operate with Christian-based principles and community values.
- We maintain a Better Business Bureau A+ rating for trustworthiness.
- Our team provides personalized policy reviews to adapt to changing needs.
Associations and certifications
- Trusted Choice
- Better Business Bureau (A+ rated)
- Association of Independent Insurance Agents of America
- Professional Insurance Agents
What people say
Excellent customer service
Saved almost 50%
Personalized approach
Trusted advisors
Prompt communication
Services
Home Insurance
Protect your home against risks like fire, water damage, and liability claims. Our policies include replacement cost coverage, personal property protection, and additional living expense options. We help clients in Smithfield, VA, ensure their homes are covered for both common and unexpected damages while meeting specific needs like wine collection or collector car coverage.
Business Insurance
Safeguard your business with tailored solutions including general liability, commercial property, and business interruption coverage. We serve contractors, restaurants, and retail businesses in Hampton Roads, offering policies that protect against property damage, employee injuries, and cyber liabilities while supporting continuity during disruptions.
Auto Insurance
Cover personal and commercial vehicles against accidents, theft, and natural disasters. Our policies include liability protection, medical payments coverage, and rental reimbursement. We help clients in Virginia and North Carolina secure affordable rates while ensuring compliance with state requirements and addressing unique risks like uninsured motorists.
Life Insurance
Provide financial protection for families through term, whole, and universal life policies. We assist clients in evaluating coverage needs for mortgage payments, education costs, and retirement support. Our specialists in Smithfield, VA, help ensure policies align with long-term financial goals and family needs.
Umbrella Coverage
Extend liability protection beyond standard policy limits for home, auto, and business insurance. We help clients in high-risk professions or with significant assets secure additional coverage against lawsuits and catastrophic events, ensuring financial stability during legal claims.
People
Jacob Jay Walls
Third-Generation Owner
Jacob Jay Walls leads Walls Insurance Agency with a commitment to preserving its family legacy while embracing modern insurance solutions. With deep roots in Smithfield, VA, he focuses on maintaining personalized service and community-oriented values established by previous generations.
Lawrence Larry Saint
Life Insurance Specialist
Lawrence Saint specializes in helping clients secure life insurance policies that protect families and businesses. With expertise in term, whole, and universal life coverage, he guides clients through selecting policies aligned with their financial goals and legacy planning needs.
Questions
What types of insurance do you offer?
We provide personal insurance (home, auto, life) and business insurance (general liability, commercial property, BOP policies) for industries like contracting, restaurants, and retail in Virginia and North Carolina.
How can you help me find the right coverage?
Our independent agency compares policies from 40+ carriers to create customized solutions. We review your risks and needs annually to ensure coverage adapts to life changes and industry developments.
Are you licensed in my state?
We are licensed in Virginia and North Carolina, serving clients in Smithfield, Hampton Roads, Williamsburg, and surrounding areas with both personal and commercial insurance solutions.
How do I file a claim?
Contact us directly at 757-357-4456 or use our online service center to report claims. We assist with documentation and coordinate with insurers to expedite resolution for home, auto, or business losses.
What sets you apart from other agencies?
As a family-owned agency since 1953, we combine 180+ years of experience with Christian-based values. Our independence allows access to multiple carriers, ensuring competitive rates and tailored coverage options.
