Business Details
50+ Years
experience
Your Trusted Insurance Partner in Salisbury, NC
Central Carolina Insurance Agency has been a trusted independent insurance provider since 1931, dedicated to protecting what matters most to our clients. Our team combines decades of industry experience with personalized service, offering tailored insurance and risk management solutions for individuals, families, and businesses across North Carolina. Through our proprietary R3 Risk Management program, we go beyond traditional insurance by proactively identifying and mitigating risks to reduce costs and enhance coverage effectiveness. With offices in Salisbury, Concord, and Mooresville, we serve communities including Huntersville, Kannapolis, Davidson, and surrounding areas. Our comprehensive offerings include auto, home, business, commercial auto, fleet, church, and craft beverage insurance, alongside employee benefits and specialized liability coverage.We pride ourselves on our client-first approach, demonstrated by our 414 years of combined team experience and 28+ risk management professionals. Our commitment to excellence is reflected in our prompt claims processing, ongoing policy monitoring, and dedication to matching clients with financially strong carriers rated A+ or higher by AM Best. From initial risk assessment to policy renewal, we ensure our clients receive second-to-none service and protection that evolves with their changing needs.
Services
Auto Insurance
Home Insurance
Business Insurance
Commercial Auto
Fleet Insurance
Tow Truck Insurance
Church Insurance
Contractors Insurance
Cybercrime Liability
Craft Beverage Insurance
Details
- Year established: 1931
Highlights and features
- We implement the R3 Risk Management program to proactively reduce business risks and insurance costs
- Our team holds 414 combined years of insurance experience and 28+ dedicated risk managers
- We offer personalized policy bundling options for home and auto insurance customers
- Our claims specialists provide prompt, localized support across multiple office locations
- We maintain partnerships with AM Best A+ rated insurance carriers for financial security
What people say
Peace of mind
Knowledgeable agents
Prompt claims process
Personalized service
Proactive partners
Services
Auto Insurance
Mandatory North Carolina auto insurance coverage with customizable options for enhanced protection. Our policies include required liability coverage while offering comprehensive protection against accidents, theft, and natural disasters. We specialize in bundling auto policies with home insurance for added savings while ensuring compliance with state minimum requirements and providing options for uninsured motorist coverage.
Business Insurance
Customized risk management solutions for North Carolina businesses with specialized coverage options. Our offerings include general liability, workers compensation, professional liability, and cyber insurance tailored to specific industries. Through our R3 Risk Management program, we conduct comprehensive risk assessments to identify coverage gaps and implement proactive strategies that reduce insurance costs while maintaining robust protection for companies of all sizes.
Home Insurance
Personalized homeowners and renters insurance policies with flood protection options. We provide coverage for property damage from common risks like storms, hail, and winter weather while offering specialized floodplain protection for North Carolina residents. Our agents help clients navigate policy options to avoid unnecessary coverage while ensuring adequate protection for their most valuable assets through both standard and high-value home insurance programs.
Commercial Auto
Specialized vehicle coverage for businesses operating commercial fleets in North Carolina. Our policies protect against property damage, liability claims, and operational risks for dump trucks, tow trucks, delivery vehicles, and specialty commercial transportation. We offer tailored solutions for auto aftermarket businesses, towing companies, and intermodal trucking operations while providing risk management strategies to reduce accident-related costs and maintain continuous coverage for business vehicles.
Church Insurance
Comprehensive protection plans specifically designed for religious institutions across North Carolina. Our coverage includes property insurance for sanctuaries, general liability protection, directors and officers coverage, and specialized policies for religious events and transportation needs. We provide risk management resources including employee background checks, cybersecurity protection, and disaster recovery planning tailored to the unique needs of churches, synagogues, and other faith-based organizations.
People
Clarence Rock Pickard Jr.
President
With decades of leadership experience, Clarence Rock Pickard Jr. guides Central Carolina Insurance Agency's strategic direction while maintaining focus on client satisfaction and community service. He oversees operations across all office locations and ensures adherence to the agency's founding principles of integrity and personalized service.
Josh Dillon
Vice President
A certified insurance professional with specialized expertise in craft beverage industry coverage, Josh Dillon leads commercial insurance operations. He develops tailored risk management solutions for breweries, distilleries, and other North Carolina businesses while maintaining direct client relationships that span multiple industries.
Lindsay Hatley
Commercial Account Manager
As a dedicated commercial insurance specialist, Lindsay Hatley provides personalized service to business clients in Concord and surrounding areas. She focuses on understanding each client's unique needs to recommend appropriate coverage options while maintaining proactive communication throughout the policy lifecycle.
Kelly Andrade
Personal Account Manager
Kelly Andrade specializes in personal insurance solutions, helping families protect their assets through customized auto and home insurance packages. With extensive experience in policy optimization, she consistently delivers cost-saving solutions while maintaining comprehensive coverage for her clients.
Dale S. Peeler
Risk Advisor
A seasoned insurance professional with over three decades of experience, Dale S. Peeler provides expert risk assessment services to commercial clients. He specializes in identifying potential exposures and implementing proactive risk management strategies that reduce insurance costs while enhancing overall business protection.
Questions
What types of insurance do you offer?
We provide auto, home, business, commercial auto, fleet, church, contractors, cyber liability, and craft beverage insurance alongside employee benefits and specialized liability coverage.
Do you serve areas outside Salisbury?
We serve clients throughout North Carolina including Concord, Mooresville, Kannapolis, Huntersville, Davidson, and surrounding communities from our three office locations.
What is R3 Risk Management?
Our proprietary R3 program proactively identifies business risks through comprehensive assessments, implementing strategies to reduce workers compensation costs, IT breaches, and other operational risks.
How can I get a quote?
Request a free quote through our website or contact any of our offices in Salisbury, Concord, or Mooresville to speak with an insurance professional about your specific needs.
Do you offer policy bundling discounts?
Yes, we offer home and auto insurance bundle savings to help clients maximize coverage while reducing overall insurance costs.
What sets you apart from other agencies?
With 90 years of local experience and 28+ risk management professionals, we combine personalized service with proactive risk assessment to deliver tailored insurance solutions that evolve with client needs.
