Business Details
31 Years
experience
Trusted Insurance Services in Phoenix, AZ
Established in 1995, Hill & Usher began as a specialized construction insurance firm and has evolved into a comprehensive agency serving clients nationwide. Our focus on automation, customer experience, and staff development has attracted a loyal client base. Under the leadership of Principal Richard B. Usher and General Manager Taylor Usher, we maintain strong relationships with top-tier insurance carriers to deliver tailored solutions. Our team includes former insurance executives and industry experts dedicated to risk management and client satisfaction.Recognized as Arizona's leading broker by Ranking Arizona, we combine decades of experience with innovative approaches to insurance. Our specialized programs cater to diverse industries, including construction, photography, and hospitality. Client testimonials highlight our responsiveness, competitive rates, and exceptional service. We prioritize transparency, ethical practices, and personalized support to ensure long-term partnerships. With offices in Phoenix, we serve individuals and businesses across the United States.
Services
Business Insurance
Personal Lines Insurance
Specialty Programs
Workers Compensation
Online Insurance Rating
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in insurance brokerage.
- We offer tailored insurance solutions for diverse industries.
- Our team includes former insurance executives and claims adjusters.
- We provide personalized customer support with quick response times.
- Recognized as Arizona's leading insurance broker by Ranking Arizona.
What people say
Very attentive
Quick resolution
Best rates
Incredibly friendly
Expert advisors
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to protect companies of all sizes. Our policies cover general liability, property damage, and workers' compensation, ensuring financial security against unforeseen risks. With partnerships across top-tier carriers, we deliver customized risk management strategies for industries ranging from construction to professional services.
Personal Lines Insurance
Our personal lines insurance offers homeowners, auto, and umbrella policies designed to safeguard individuals and families. We help clients navigate coverage options for property, casualty, and life insurance, ensuring protection against common financial risks. Our advisors prioritize affordability and comprehensive protection, with online tools for instant premium estimates in select states.
Workers Compensation
Specialized workers' compensation programs cater to businesses with varying premium sizes. Our experts assist with claims management, safety programs, and experience modifier monitoring to reduce costs. We leverage relationships with multiple carriers to secure competitive rates while providing support for return-to-work initiatives and on-site training.
Specialty Programs
We design customized insurance programs for unique industries, including landscape contractors, aerial photographers, and hospitality businesses. These solutions address specific risks through partnerships like TrimRisk and BarPAK, offering competitive coverage for specialized operations. Our approach combines industry expertise with flexible policy structures to meet niche market demands.
Online Insurance Rating
Our digital platform enables instant premium quotations for personal auto and homeowners insurance in Arizona, California, and Colorado. Clients receive immediate estimates through a streamlined application process, with full policy binding available online for select coverages. This system ensures transparency and convenience while maintaining access to agent support for complex needs.
People
Richard B. Usher
Principal
With over 25 years in insurance and construction, Richard founded Hill & Usher in 1995. His expertise in risk management and policy innovation earned him recognition in Engineering News Record's Top Newsmakers for reforming Arizona's construction payment laws.
Taylor Usher
General Manager
Taylor oversees daily operations and strategic growth, leveraging industry insights to enhance client services. With a focus on automation and staff development, he ensures the agency maintains its reputation for exceptional customer experiences and tailored insurance solutions.
Trey Banks
Account Executive
Trey specializes in business insurance solutions, assisting clients with policy selection and risk assessment. His client-focused approach and thorough explanations have earned consistent praise for simplifying complex insurance needs and delivering personalized service.
Lorilai
Account Manager
Lorilai handles policy adjustments and client support, known for resolving billing issues efficiently. Her communicative style and problem-solving skills have resulted in high client satisfaction, particularly in managing personal and small business insurance accounts.
LeeLee
Customer Service Representative
LeeLee provides detailed policy guidance, ensuring clients understand their coverage options. Her attentive approach and ability to explain complex terms have made her a trusted advisor for individuals seeking personalized insurance solutions.
Questions
How do I get a business insurance quote?
Contact our Phoenix office at 800-956-4220 or use our online form to receive a customized quote from our team of experts.
What areas do you serve?
We provide insurance solutions nationwide, with specialized programs tailored to industries across the United States.
Do you offer online policy management?
Yes, our digital platform allows instant quotes and policy adjustments for personal lines insurance in AZ, CA, and CO.
What industries do you specialize in?
We serve construction, photography, hospitality, professional services, and high-net-worth individuals through customized programs.
Are your insurance advisors certified?
Our team includes former insurance executives and certified professionals with decades of combined industry experience.
How are claims handled?
We provide dedicated support for claims management, including subrogation recovery and assistance with safety program implementation.
