Your Insurance Needs, Covered.
Welcome to ACCESS Insurance Services, Inc. - a local and independent insurance agency that has been proudly serving the Arcadia, California community and beyond since 1983. Our mission is to provide one-stop insurance services to our clients, ensuring that they receive a balance between coverage, pricing, and service. We are committed to offering personalized attention to detail and exceptional client care, which has resulted in repeat business and referrals over the years.
At ACCESS Insurance Services, we represent many top-rated insurance companies, allowing us to select the best combination of coverage and price for our clients' insurance needs. Our experienced and trained professionals have been helping business and personal clients find the right insurance coverage for over three decades. We understand that every client's needs are different, and we are dedicated to tailoring a customized insurance program to fit their unique requirements.
Personal Insurance
Our personal insurance offerings include coverage for everything from auto and home to life and boat. We understand that insurance can be a necessity, and in some cases a pleasure, and we strive to cover it all. Our personal insurance services include:
- Auto Insurance
- Home Insurance
- Renters Insurance
- Life Insurance
- Boat Insurance
- Motorcycle Insurance
Regardless of your insurance needs, our experienced professionals will analyze your needs and get you quality coverage at an affordable price. We pride ourselves on providing personalized service and attention to detail, ensuring that our clients receive the right coverage for their unique needs.
Commercial Insurance
Our commercial insurance offerings are designed to protect what you've taken so long to build. Our experienced insurance advisors have been assisting California businesses with their insurance needs for many years. We offer a range of commercial insurance products, including:
- General Liability Insurance
- Commercial Auto Insurance
- Workers' Comp Insurance
- Commercial Property Insurance
Our commercial insurance services are designed to protect your business and provide peace of mind. We work closely with our clients to understand their unique risks and develop customized insurance solutions to meet their needs.
Online Service Center
In addition to our personal and commercial insurance offerings, we offer an online service center for our clients' convenience. Our online service center allows clients to manage their policies, file claims, and make payments with ease. We also provide helpful resources and information through our blog and newsletter articles.
At ACCESS Insurance Services, we are committed to providing our clients with the best possible service and coverage. Our experienced professionals have the knowledge and expertise to tailor your insurance needs with the most suitable coverage. We shop for you among various companies to get the most competitive insurance program, providing you with a balance between coverage, pricing, and service. Contact us today to learn more about our insurance services and how we can help you protect what matters most.
Overall Experience
The majority of reviewers had a negative experience with Access Insurance Service, citing issues with customer service, claims processing, and communication.
Positive Experience
A few reviewers had a positive experience, praising Jeremy Yeung for being helpful and communicative in exploring their options for home owner insurance.
Customer Service Issues
Many reviewers experienced poor customer service, including rude agents, unreturned calls, and long hold times.
Claims Processing Issues
Several reviewers had issues with claims processing, including delays, lack of communication, and unprofessional behavior from agents.
Communication Breakdown
Reviewers often mentioned that they had difficulty reaching agents, getting callbacks, and receiving updates on their claims.
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