Business Details
50+ Years
experience
Your Trusted Insurance Partner in Suffolk, VA
Suffolk Insurance has been committed to focusing on individual client needs with professional and courteous service since 1923. As a member of the Keystone Insurers Group, we leverage our position as the third-largest privately-owned agency in the country to offer competitive pricing while maintaining local personalized service. Our team brings over 300 years of combined experience, serving thousands of commercial and private clients across Virginia. We specialize in tailoring comprehensive insurance solutions for both personal and business needs, including auto, home, commercial, health, and life insurance. Our long-standing reputation is built on trust, transparency, and a deep understanding of the Hampton Roads market.We prioritize direct client relationships in an era dominated by technology, ensuring personalized attention throughout the insurance process. Our affiliation with Mutual Assurance Society of Virginia since 1947 provides unique perpetual policy options for homeowners. With our extensive industry knowledge and commitment to client satisfaction, we continue to be recognized for exceptional service and underwriting excellence. Our team of certified professionals stays current with evolving risks to provide forward-thinking coverage solutions. We maintain our independence while accessing national resources through strategic partnerships, ensuring optimal coverage options for our clients.
Services
Auto Insurance
Home Insurance
Commercial Insurance
Health Insurance
Life Insurance
Flood Insurance
Umbrella Insurance
Disability Insurance
Long Term Care
Medicare Products
Details
- Year established: 1923
Highlights and features
- We offer over 95 years of local insurance expertise since 1923
- Our team maintains 300+ years of combined industry experience
- We provide access to $2.2 billion in premium volume through Keystone partnerships
- We maintain independence while offering national carrier options
- Our personalized service includes direct agent contact for claims support
Services
Auto Insurance
Suffolk Insurance offers comprehensive auto insurance solutions tailored to individual needs. Our policies cover various vehicle types and include liability protection, collision coverage, comprehensive coverage, and uninsured motorist options. We help clients protect their vehicles against accidents, theft, and natural disasters while ensuring compliance with state requirements.
Home Insurance
Our home insurance policies protect against fire, flood, and other perils for homeowners, condo owners, and renters. We offer specialized coverage options including dwelling fire policies, flood insurance, and personal articles floaters for valuable items. Our team helps clients rebuild their lives after disasters.
Commercial Insurance
We provide comprehensive business insurance solutions for companies of all sizes. Our offerings include business owners policies, commercial property coverage, general liability, workers compensation, and specialized coverage for equipment, cyber risks, and professional liability. We tailor plans to protect business assets and operations.
Health Insurance
Our health insurance solutions cover individuals and employer-sponsored plans, including dental, disability, and long-term care options. We offer Medicare supplements and prescription drug coverage to help clients manage healthcare costs and protect against catastrophic expenses.
Life Insurance
We offer term, universal, whole, and survivorship life insurance policies to protect families financially. Our solutions provide income protection, estate planning tools, and cash value accumulation options to meet various financial security needs.
People
H. Hunter Odom, Jr.
President
H. Hunter Odom, Jr. leads Suffolk Insurance with decades of industry experience, maintaining our commitment to personalized service since 1923.
Robert V. House, Jr.
Executive Vice President
Robert V. House, Jr. brings extensive insurance expertise to his role as Executive Vice President, ensuring quality service for our commercial and personal clients.
Melissa Orhelein
Personal Lines Department Manager
Melissa Orhelein manages our personal lines department, providing expert guidance on auto, home, and specialty insurance products for individual clients.
Theresa Jache
Commercial Lines Account Manager
Theresa Jache specializes in commercial insurance solutions, helping businesses protect their assets and operations with tailored coverage plans.
Lisa P. Cale
Sales/Agent
Lisa P. Cale provides personalized insurance solutions as a certified agent, leveraging her industry expertise to meet clients' protection needs.
Questions
How much liability insurance do I need?
Carry enough insurance to cover your assets and provide comfort in legal situations. Minimum requirements vary by state.
Why do insurers need so much information?
Insurance companies use personal and vehicle details to determine risk levels and appropriate pricing for coverage.
What's the difference between collision and comprehensive coverage?
Collision covers collisions with objects/vehicles while comprehensive covers non-collision events like theft or weather damage.
Do I need insurance for an older car?
Most states require liability coverage regardless of vehicle age to protect against financial responsibility for accidents.
What are advantages of using an insurance agent?
Agents provide personalized service, local expertise, and assistance with both policy selection and claims processing.
What information is needed for an insurance application?
Basic personal details, driving history, vehicle information, and usage patterns help determine appropriate coverage options.
