Business Details
50+ Years
experience
Your Trusted Partner for Comprehensive Insurance Solutions
Since 1932, Fitts Insurance has provided award-winning service and tailored coverage to families and businesses in Eastern and Central Massachusetts. As a family-owned independent agency, we prioritize building long-term relationships through personalized insurance solutions and fair claim resolutions. Our team of experienced professionals combines local expertise with access to top-rated providers, ensuring comprehensive protection for homes, vehicles, businesses, and valuable assets.With over 6,000 families and 1,500 businesses relying on our services, we maintain a client-first approach that emphasizes proactive risk management and community involvement. Our commitment to prompt, courteous service has established us as a trusted partner in safeguarding clients' financial well-being while maintaining transparency and ethical standards.
Services
Auto Insurance
Homeowners Insurance
Commercial Insurance
Life & Health Insurance
Renters Insurance
Boat Insurance
Flood Insurance
Condo Insurance
Cyber Insurance
Workers Compensation
Details
- Year established: 1932
Highlights and features
- We offer 90+ years of local insurance expertise in Massachusetts markets
- Our independent agency provides access to 15+ top-rated insurance carriers
- We guarantee personalized policy reviews for optimal coverage and pricing
- Our dedicated account managers provide direct, responsive client support
- We maintain a proven track record of prompt and fair claim resolutions
What people say
Prompt service
Personalized approach
Knowledgeable staff
Fair claim resolutions
Timely responses
Services
Auto Insurance
Fitts Insurance provides comprehensive auto insurance solutions tailored to Massachusetts drivers' needs. Our policies cover liability, collision, and comprehensive protection while offering optional coverages like gap insurance and pet injury protection. With personalized guidance from licensed agents, clients receive customized policies that balance coverage requirements with budget considerations. We specialize in explaining complex insurance terms and ensuring policyholders understand their protections.
Homeowners Insurance
Our homeowners insurance policies protect Massachusetts properties against fire, theft, and natural disasters while including liability coverage for property owners. We help clients determine appropriate coverage limits based on rebuilding costs and personal asset values. Additional endorsements for flood insurance and valuable items protection ensure comprehensive coverage for diverse client needs.
Commercial Insurance
Fitts Insurance offers specialized commercial coverage for Massachusetts businesses across multiple industries. Our solutions include general liability, property insurance, and professional liability protection tailored to specific business risks. We work with clients to develop customized risk management strategies that protect both physical assets and financial stability against unexpected events.
Renters Insurance
Designed for Massachusetts renters, our policies protect personal belongings and provide liability coverage for tenants. We educate clients about the importance of securing their possessions while clarifying the distinction between tenant and landlord responsibilities. Our affordable plans offer peace of mind through coverage for personal property damage and temporary living expenses.
Life & Health Insurance
We provide life and health insurance solutions that ensure financial security for families and business owners. Our offerings include term and permanent life policies alongside health insurance plans that meet individual and group needs. We help clients understand policy features and select coverage that aligns with their long-term financial planning objectives.
People
Christopher Fitts
President
As President of Fitts Insurance, Christopher Fitts leads the family-owned agency with a commitment to maintaining its legacy of personalized service since 1932. He oversees strategic operations while ensuring adherence to the agency's core values of client-focused insurance solutions.
Bruce Hulme
Vice President
Bruce Hulme serves as Vice President, bringing extensive insurance expertise to Fitts Insurance. He specializes in life and financial services, guiding clients through complex insurance decisions while maintaining the agency's tradition of community-focused service excellence.
Karen Magri
Director of Personal Lines
Karen Magri leads the Personal Lines team, managing insurance solutions for homeowners and individuals across Massachusetts. With deep knowledge of personal risk management, she ensures clients receive tailored coverage that adapts to evolving life circumstances and protection needs.
Jodi Colena
Director of Commercial Lines
Jodi Colena directs commercial insurance operations, specializing in business risk management solutions. She works closely with Massachusetts business owners to develop comprehensive insurance strategies that protect against industry-specific liabilities and operational risks.
Anna DeAngelo
Senior Account Manager
Anna DeAngelo serves as Senior Account Manager in Personal Lines, providing expert insurance guidance to Fitts Insurance clients. She maintains direct client relationships while ensuring policyholders receive ongoing support and timely responses to their insurance inquiries.
Questions
What types of insurance does Fitts Insurance offer?
We provide personal insurance (auto, home, life, renters), commercial insurance (general liability, property, cyber), specialty coverage (boat, flood), and employee benefits solutions for Massachusetts residents and businesses.
How can I file an insurance claim?
Contact our office directly or visit our website to access your insurance carrier's claims process. Our team provides guidance throughout the claims resolution process for all policy types.
Do you offer insurance discounts?
Yes, we offer multi-policy discounts, safety feature incentives, and claims-free history rewards. Our agents help clients identify applicable discounts when reviewing insurance needs.
Can I get insurance for unique assets?
Yes, we offer valuable items insurance for high-value possessions like jewelry, art collections, and specialty equipment through customized policy endorsements.
How do you help with policy selection?
Our licensed agents conduct comprehensive needs assessments, explain coverage options in plain language, and compare multiple carrier options to find the best fit for your specific requirements.
What areas do you serve?
We primarily serve Eastern and Central Massachusetts, including Worcester, Boston, Cape Cod, and surrounding communities, providing both personal and commercial insurance solutions.
