Business Details
31 Years
experience
Emergency
services
Your Trusted MNsure Enrollment Partner in Minneapolis
Since our founding in 1995, we have dedicated ourselves to addressing healthcare access barriers for uninsured Minnesotans. Our team of certified MNsure Navigators provides personalized assistance with health insurance enrollment, renewal, and complex application processes. We specialize in culturally competent outreach, serving diverse communities through bilingual staff and tailored health literacy programs. As a community-based 501(c)(3) organization, we train MNsure Navigators statewide and maintain partnerships with healthcare providers to connect individuals with affordable coverage. Our work extends beyond insurance enrollment, offering referrals to low-cost medical services and hospital financial assistance programs.Governed by a multidisciplinary board, we combine decades of healthcare expertise with grassroots community understanding to advance equitable access. Through innovative solutions and strategic collaborations, we continue to expand our impact, having helped over 50,000 individuals secure healthcare coverage. Our commitment to transparency and client-centered service ensures every Minnesotan receives accurate information and dedicated support throughout their healthcare journey. We measure success by the number of families who gain peace of mind through secure health coverage.
Services
MNsure Enrollment Assistance
Health Access Navigation
Navigator Training
Application Assistance
Renewal Support
Emergency Health Insurance
Low-Cost Medical Referrals
Hospital Financial Aid
Health Literacy Programs
Community Outreach
Details
- Year established: 1995
Highlights and features
- We offer 25+ years of experience in health insurance navigation and enrollment.
- Our team includes certified MNsure Navigators with specialized training.
- We provide multilingual assistance in English, Spanish, Hmong, Somali, and Vietnamese.
- We train MNsure Navigators statewide through our dedicated training institute.
- Our board includes professionals from healthcare, finance, and public policy sectors.
What people say
Extremely helpful
Grateful for health insurance
Satisfied with services
Peace of mind
Financial burden reduced
Services
MNsure Enrollment Assistance
Our certified MNsure Navigators provide personalized help with health insurance applications. We assist Minnesotans in finding affordable coverage through public programs like Medical Assistance and MinnesotaCare, as well as private Qualified Health Plans. Our experts guide clients through the entire enrollment process, ensuring they understand all available options and complete necessary documentation accurately.
Health Access Navigation
We help individuals navigate Minnesota's complex healthcare system. Our services include connecting clients to low-cost medical providers, explaining insurance benefits, and resolving coverage issues. Navigators assist with understanding healthcare rights and accessing appropriate services, particularly for underserved communities facing language or cultural barriers.
Navigator Training
Portico's Training Institute prepares MNsure Navigators through comprehensive programs. We teach application assistance techniques, eligibility determination, and cultural competency. Our curriculum addresses complex scenarios involving immigration status, household composition, and income verification to ensure navigators can effectively assist diverse populations across Minnesota.
Application Assistance
We provide free help with completing health insurance applications for MNsure and Minnesota Health Care Programs. Our staff verifies eligibility, explains program requirements, and ensures accurate submission. Navigators assist with document preparation and address technical issues during online application processes, making coverage accessible to all Minnesotans.
Renewal Support
We guide clients through annual health insurance renewal processes for Medical Assistance and MinnesotaCare. Navigators help update household information, verify income changes, and submit required documentation. Our team ensures clients maintain continuous coverage by addressing renewal notices and explaining eligibility changes that might affect their insurance status.
People
Stephanie Radtke
President
Stephanie leads Portico Healthnet's strategic initiatives to expand healthcare access. With extensive nonprofit leadership experience, she focuses on policy advocacy and organizational growth. Her background includes healthcare administration and community health program development.
Molly McCormick
Chief Operating Officer
Molly oversees Portico's daily operations and program implementation. She manages navigator teams and ensures service quality across all outreach locations. Her expertise includes healthcare operations management and community partnership development.
Erica Sauter
Training Program Manager
Erica directs Portico's Navigator training institute. She develops curriculum for MNsure certification programs and trains navigators on application processes. Her focus areas include health literacy and culturally competent service delivery.
Chia Vang
Supervisor, Health Access Team
Chia leads the health access team providing direct client assistance. She specializes in community outreach and coordinates multilingual services for immigrant populations. Her work focuses on reducing healthcare disparities through targeted support programs.
Anthony Giron
MNsure Senior Navigator
Anthony provides direct enrollment assistance to Minnesota families. He specializes in helping clients with complex immigration and income situations. His work ensures underserved communities receive accurate information about healthcare options and application processes.
Questions
Who can receive Portico's health insurance assistance?
Any Minnesotan needing health insurance can receive our free assistance regardless of income or immigration status.
What health insurance programs does Portico help with?
We assist with MNsure enrollment for Medical Assistance, MinnesotaCare, and Qualified Health Plans but don't help with Medicare.
What documents are needed for enrollment?
Bring photo ID, Social Security numbers, income verification, and current insurance documents to your appointment.
How does the renewal process work?
We help renew Medical Assistance and MinnesotaCare coverage by updating household information and submitting required documentation.
What if I need help outside regular hours?
While we operate during standard business hours, we offer flexible appointment options and return all messages promptly.
Do you help with non-MNsure insurance options?
We connect clients to alternative healthcare resources and hospital financial assistance programs when MNsure isn't an option.
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