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Business Details
40 Years
experience
Your Trusted Insurance Partner in Lufkin, TX
Angelina Casualty has been serving East Texans since 1986. As an independent insurance agency, we prioritize personalized service and represent over 40 of the states highest-rated insurance companies. Our team of experienced professionals is dedicated to helping clients find tailored coverage solutions that meet their unique needs while ensuring competitive pricing. We maintain a strong commitment to customer satisfaction, offering comprehensive insurance products for auto, home, mobile homes, flood, motorcycles, and more. Located on Timberland Drive behind Southside Bank, our office operates Monday through Friday from 8:30 AM to 5:00 PM.

With decades of combined experience in the insurance industry, we provide expert guidance to help clients navigate their insurance options. Our agency prides itself on building long-term relationships with clients through transparent communication and reliable service. We offer convenient online bill payment options and maintain strong partnerships with multiple carriers to ensure optimal coverage solutions. Our team includes licensed insurance professionals with extensive knowledge of Texas insurance regulations and market conditions. Through consistent service excellence, we have maintained client relationships spanning multiple decades.
Services
Auto Insurance Homeowners Insurance Mobile Home Insurance Flood Insurance Motorcycle Insurance Renters Insurance Recreational Vehicle Insurance Condominium Insurance
Details
  • Year established: 1986
Highlights and features
  • We offer personalized insurance solutions tailored to individual client needs
  • Our agency represents over 40 top-rated insurance carriers
  • We provide competitive pricing through comprehensive market comparisons
  • Our team includes experienced insurance professionals with decades of local expertise
  • We offer convenient online bill payment services with over 30,000 billers supported
What people say
Best customer service Amazing staff Great service Best prices Convenient location
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual driver needs. Our policies offer protection against property damage, liability claims, and medical expenses resulting from accidents. Coverage options include collision, liability, medical payments, uninsured motorist, and comprehensive protection. Our experienced agents help clients select appropriate coverage limits and deductibles while ensuring compliance with Texas insurance requirements.
Homeowners Insurance
Our homeowners insurance policies protect residential properties against covered losses including fire, theft, and weather damage. Coverage includes structural protection, personal property coverage, liability protection, and loss of use provisions. We offer policy customization through endorsements and riders to ensure comprehensive protection for your home and belongings while providing competitive pricing through multiple carriers.
Mobile Home Insurance
Specialized insurance solutions for mobile home owners provide protection against property damage, personal liability claims, and living expense reimbursement. Coverage includes structural protection for the mobile home, personal property coverage, and loss of use provisions. Our agents help clients navigate unique mobile home insurance requirements and select appropriate coverage options through our network of specialized carriers.
Flood Insurance
We offer flood insurance solutions through the National Flood Insurance Program and private carriers. Coverage protects against flood-related damage to structures and personal property. Our agents help clients determine flood risk based on location, explain coverage options, and ensure compliance with lender requirements for properties in designated flood zones.
Motorcycle Insurance
Our motorcycle insurance policies provide protection for riders against collision damage, liability claims, and uninsured motorist incidents. Coverage options include property damage, bodily injury liability, and roadside assistance. We help clients meet Texas insurance requirements while offering customized coverage solutions for various motorcycle types and riding patterns.
People
Jeff Howle
Agent/Owner
With decades of experience in the insurance industry, Jeff Howle leads our agency with a commitment to personalized service. He specializes in helping clients find optimal coverage solutions through his extensive knowledge of Texas insurance markets and carrier networks.
Wendy Phillips
Office Manager
Wendy Phillips manages our day-to-day operations with over 20 years of insurance industry experience. She ensures efficient service delivery while maintaining direct client relationships through her expertise in policy administration and claims assistance.
Esmeralda Servin
Customer Service
Esmeralda Servin provides dedicated customer support with specialized knowledge of insurance products. She assists clients with policy inquiries, coverage comparisons, and billing processes while maintaining a focus on exceptional service quality.
Nathalie Paz
Customer Service
Nathalie Paz supports our clients with comprehensive insurance guidance. She helps policyholders understand coverage options, navigate the quoting process, and maintain up-to-date protection through personalized service solutions.
Maria Saucedo
Customer Service
Maria Saucedo brings extensive insurance expertise to our client service team. She assists with policy management, coverage evaluations, and claims coordination while maintaining a strong commitment to client satisfaction.
Questions
What insurance products do you offer?
We offer auto, homeowners, mobile home, flood, motorcycle, renters, recreational vehicle, and condominium insurance policies.
Are you an independent insurance agency?
Yes, we represent over 40 top-rated insurance companies to provide unbiased coverage recommendations.
Do you offer online bill payment?
Yes, our online bill pay system supports over 30,000 billers for customer convenience.
How long have you been in business?
We have served East Texas since 1986 with continuous family-owned operation.
Can you help compare insurance rates?
Yes, we compare rates across multiple carriers to find you competitive pricing.
Do you provide personalized insurance advice?
Our experienced agents offer tailored recommendations based on individual coverage needs.