Business Details
34 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Insurance Solutions in Hawaii
DTRIC Insurance has served Hawaii residents for over 30 years, providing personalized insurance solutions tailored to local needs. As a member of Japan's largest insurance holding company and the eighth-largest property and casualty insurance group globally, we combine international expertise with deep regional knowledge. Our experienced agents deliver customized policies for auto, home, renters, and umbrella insurance, emphasizing responsible underwriting and innovative discounts.With a customer-first philosophy, we maintain a 90% customer retention rate through reliable coverage, responsive claims handling, and community initiatives like Drive Aloha, which promotes traffic safety statewide. Our financial stability and commitment to excellence have earned us trust across Hawaii's diverse communities.
Services
Auto Insurance
Homeowners Insurance
Renters Insurance
Umbrella Insurance
Business Auto Insurance
Details
- Year established: 1992
Highlights and features
- 30+ years serving Hawaii's unique insurance needs
- Personalized service from local insurance experts
- Exclusive discounts for safe drivers and bundled policies
- 24/7 emergency roadside assistance included with auto policies
- Financially stable carrier with global insurance expertise
What people say
Exceptional service
Knowledgeable staff
Responsive and professional
Great value
Easy process
Services
Auto Insurance
DTRIC's auto insurance provides comprehensive protection tailored to Hawaii drivers. Our policies include standard coverage for liability, collision, and comprehensive damages while offering exclusive benefits like free emergency roadside service through the DTRIC Gold Card. We implement responsible underwriting practices to maintain competitive rates while ensuring policyholders receive personalized attention during claims processing. Our Deductible WipeOut program rewards safe drivers with potential $200 annual savings through reduced deductibles.
Homeowners Insurance
Our homeowners insurance protects Hawaii properties against natural disasters, theft, and liability claims. Coverage includes dwelling protection, personal property coverage worldwide, and loss-of-use benefits for temporary housing. We offer specialized hurricane insurance as required by Hawaiian banks, with optional equipment breakdown coverage at no additional cost. Policyholders benefit from discounts including protective device incentives and bundling options with auto insurance policies.
Renters Insurance
DTRIC's renters insurance safeguards personal assets in leased properties across Hawaii. Coverage includes personal property protection worldwide, liability coverage for accidents on rented premises, and loss-of-use benefits. Our policies offer flexible payment plans and bundling discounts with auto insurance. We provide specialized protection for personal belongings while maintaining affordable rates through responsible risk management practices.
Umbrella Insurance
Our umbrella insurance provides excess liability coverage beyond standard policy limits. Available in $1 million and $2 million coverage amounts, these policies protect against catastrophic losses from lawsuits or major accidents. Requirements include existing auto/home policies with minimum liability limits. This specialized coverage helps protect personal assets and future earnings potential while providing comprehensive risk management solutions for Hawaii residents.
Business Auto Insurance
DTRIC's business auto insurance covers company vehicles and specialized equipment in Hawaii. Our commercial policies include enhancements like hired auto physical damage coverage, rental reimbursement, and lock replacement benefits. We offer customized packages combining multiple business insurance products with potential discounts for bundled coverage. Our experienced agents help businesses create tailored insurance solutions that address industry-specific risks while maintaining compliance with state regulations.
People
Takuya Mitsueda
President and Chief Executive Officer
Leading DTRIC since 2021, Takuya oversees global initiatives and strategic growth while serving as liaison to parent company Aioi Nissay Dowa Insurance. With 18 years of experience in the insurance industry, he brings extensive international expertise to Hawaii's insurance market.
Ann Nakagawa
Executive Vice President/Chief Administrative and Financial Officer
With over 25 years of Hawaii insurance experience, Ann leads DTRIC's financial operations. She manages accounting functions and administrative operations while ensuring the company maintains strong financial stability and regulatory compliance.
Wenli Lin
Chief Marketing Officer
Wenli has directed DTRIC's marketing strategy since 2019, managing branding, digital communications, and community relations. Her leadership focuses on innovative marketing approaches that strengthen the company's market presence while maintaining its community-oriented values.
Michael Mishima
Chief Claims Officer
With DTRIC since its founding in 1992, Michael oversees all claims operations. He manages personal and commercial claims handling while implementing processes that ensure efficient, customer-focused resolution of insurance claims across multiple policy types.
Martha Nobriga
Vice President/Agency Relations
Bringing 40+ years of Hawaii insurance industry experience, Martha strengthens DTRIC's community connections. She develops agency partnerships and represents the company's interests while maintaining deep ties to local insurance professionals.
Questions
What is DTRIC's Deductible WipeOut program?
Deductible WipeOut rewards safe driving by reducing collision deductibles to $0 after claim-free years, with potential $200 annual savings.
How can I add another driver to my policy?
Contact DTRIC directly at 808-944-5400 or your agent for personalized assistance with adding drivers to your insurance policy.
What payment options are available?
We accept online payments, phone payments, and mailed checks/cards. Automatic bank deductions and payroll options are also available.
How do I report a claim?
Call 1-888-HI-DTRIC (1-888-443-8742) 24/7 for immediate claims assistance from our dedicated support team.
What discounts does DTRIC offer?
We provide multi-car, safe driver, bundling, and payment method discounts, with potential savings up to 25% on insurance premiums.
Videos
