Business Details
28 Years
experience
Emergency
services
Your Trusted Insurance Partner in Chicopee
At First American Insurance, we believe in the business of service. Our agency has earned distinction as one of the region's leading insurance providers, offering a full range of expertise that sets us apart. We take the time to customize insurance protection to each client's specific needs, leveraging our access to multiple carriers to deliver competitive pricing and unparalleled advocacy. With a team of claims specialists, risk management experts, and third-party administrators, we ensure our clients receive comprehensive solutions tailored to their unique requirements. Our commitment to working for our clients means identifying the right insurance services and using our industry knowledge to deliver those products effectively.Whether protecting personal assets or managing business risks, we prioritize clear communication, coverage optimization, and long-term client relationships. Our independent agency status allows us to provide unbiased recommendations while maintaining local expertise in Massachusetts and surrounding states. Through decades of combined experience, we've built a reputation for exceptional customer service and innovative insurance solutions that adapt to evolving client needs.
Services
Auto Insurance
Homeowners Insurance
Commercial Truck Insurance
Motorcycle Insurance
Business Insurance
Renters Insurance
Umbrella Insurance
Flood Insurance
Boat Insurance
Details
- Year established: 1998
Highlights and features
- We offer independent agency access to multiple insurance carriers
- Our team includes certified insurance specialists with decades of combined experience
- 24/7 online policy management and customer service available
- We provide personalized insurance reviews and coverage optimization
- Local expertise serving Massachusetts and six-state regional coverage
Associations and certifications
- Progressive Insurance Truck Specialists
What people say
Responsive service
Knowledgeable staff
Competitive pricing
Prompt assistance
Personalized service
Services
Auto Insurance
We provide customized auto insurance policies with comprehensive protection options including liability coverage, collision, comprehensive, uninsured motorist, and personal injury protection. Our independent agency status allows us to compare multiple carriers to find competitive rates while ensuring proper coverage for your specific needs. Our experienced agents help clients understand policy options and select appropriate coverage limits based on individual circumstances.
Homeowners Insurance
Our homeowners insurance offers coverage for property damage, personal liability, and additional living expenses during repairs. We specialize in replacement cost coverage recommendations and high-value item scheduling. Our agents provide detailed policy explanations, helping clients understand coverage options, endorsements, and proper valuation methods to ensure adequate protection for their most valuable asset.
Commercial Truck Insurance
We specialize in commercial truck insurance with expertise in motor carrier, owner operator, and private carrier requirements. Our services include liability coverage, physical damage protection, cargo insurance, and compliance assistance. As designated Progressive Insurance Truck Specialists, we provide tailored solutions meeting federal regulations while addressing specific business needs for trucking operations across multiple states.
Business Insurance
Our business insurance solutions include commercial auto, general liability, property insurance, and workers compensation coverage. We help businesses protect against expensive claims through customized risk management strategies. Our experienced team understands industry-specific requirements and provides comprehensive protection packages that address both common and unique business risks.
Motorcycle Insurance
We offer specialized motorcycle insurance with coverage options for accessories, gear, and transport trailers. Our motorcycle enthusiasts provide personalized service and competitive options for various bike types. The coverage includes protection against collision, comprehensive risks, and liability while offering exclusive discounts for motorcycle owners seeking comprehensive protection.
People
Corey Murphy
Owner
With over 25 years in the insurance industry since earning his license in 1999, Corey brings extensive expertise to First American Insurance. He holds CISR and CIC designations and actively shapes our agency's commitment to exceptional client service.
David Matosky
Operations Director
Approaching 30 years in insurance product and risk management, David provides strategic leadership in our operations. His industry knowledge ensures efficient service delivery while maintaining focus on client satisfaction and regulatory compliance.
Kelli White
Team Supervisor
With over a decade of P&C insurance experience, Kelli specializes in client-focused solutions for Massachusetts and Connecticut residents. Her expertise ensures personalized service while maintaining high standards of professional excellence.
Mia Vatrano
Personal Lines Account Manager
Bringing over 12 years of insurance experience, Mia transitioned from lawyers professional liability to personal lines. She's recognized for her helpful approach and expertise in delivering customized insurance solutions to our clients.
Jason
Motorcycle Insurance Specialist
Our in-house motorcycle enthusiast with specialized knowledge in motorcycle insurance. Jason combines his riding experience with insurance expertise to provide tailored coverage options for motorcycle owners across our service area.
Questions
What does homeowners insurance cover?
Homeowners insurance covers property damage to your home and personal liability protection. It typically includes coverage for the physical structure, personal belongings, and additional living expenses during repairs.
What's the difference between actual cash value and replacement cost?
Actual cash value pays depreciated value of damaged property, while replacement cost covers the amount needed to replace items with new equivalents at current prices.
Why use an independent insurance agent?
Independent agents provide personalized service and access to multiple carriers, ensuring competitive pricing and tailored coverage solutions that meet your specific needs.
Do I need commercial truck insurance?
Commercial truck insurance is required for business operations, covering liability, physical damage, cargo protection, and compliance with federal regulations for trucking businesses.
How can I lower my insurance costs?
Bundle policies, increase deductibles, install safety features, and maintain good credit to qualify for discounts and lower premiums across various insurance types.
What services are available online?
Our 24/7 online portal allows policy reviews, updates, claims reporting, and account management at any time, with immediate access to policy documents and coverage adjustments.
