Protecting your world, one policy at a time
Bill Senna's Insurance Services is a full-service insurance agency that has been serving clients throughout the state of California for over 20 years. We take pride in providing exceptional customer service and offering top carriers in all lines of insurance. Our goal is to find you the right policy at the lowest cost.
As a family-owned and operated business, we understand the importance of taking care of our clients. We believe that our clients are not just accounts; they are family. That's why we are committed to being there for our clients long after the sale to service their policy, assist with any billing issues, review their prescription plan each year, alert them of rate increases, and shop carriers to keep their premiums low.
Our Services
At Bill Senna's Insurance Services, we offer a wide range of insurance services to meet the needs of our clients. Our services include:
- Health Insurance: We offer health insurance plans for individuals, families, and small businesses. Our plans provide comprehensive coverage at affordable rates.
- Medicare Supplements, Medicare Advantage, and Medicare Prescription Drug Plans: We understand that Medicare can be confusing and that the challenges that come with getting older can be overwhelming. That's why we are committed to being there for our clients to help them navigate the complex world of Medicare. We will assist with any billing issues, review prescription plans each year, alert clients of rate increases, and shop carriers to keep their premiums low.
- Dental & Vision Insurance: We offer dental and vision insurance plans to help our clients maintain their overall health and well-being.
- Travel Insurance: Whether our clients are traveling for business or pleasure, we offer travel insurance plans to protect them from unforeseen circumstances.
- Long-Term Care: We offer long-term care insurance plans to help our clients pay for the cost of long-term care services.
- Retirement Planning (Annuities) and (Pre-Need) Funeral Planning: We offer retirement planning services to help our clients plan for their future. We also offer pre-need funeral planning services to help our clients plan and pay for their final arrangements.
- Life Insurance: We offer life insurance plans to help our clients protect their loved ones financially in the event of their death.
- Auto Insurance: We offer auto insurance plans to protect our clients' vehicles and provide peace of mind on the road.
- Homeowners Insurance: We offer homeowners insurance plans to protect our clients' homes and personal property.
- Renters Insurance: We offer renters insurance plans to protect our clients' personal property and provide liability coverage.
- Commercial Liability Insurance: We offer commercial liability insurance plans to protect our clients' businesses and assets.
- Mexican Auto Insurance & SR22's: We offer Mexican auto insurance plans for our clients who travel to Mexico and SR22's for clients who need to provide proof of financial responsibility.
Our Mascot
Our mascot is a bear, which represents strength, fearlessness, and confidence. The bear is emblematic of grounding forces that support physical and emotional healing. As a source of support and a guide during difficult times, we strive to be gentle like a cave bear, but ready to stand up and take action when our clients need and request us to do so, like a mama bear to her cubs.
Overall Customer Experience
The customers' experiences with Sennas Insurance are mixed, with some having positive encounters and others facing disappointing interactions.
Positive Aspects
Helpful and Professional Staff
Some customers have praised the staff at Sennas Insurance for their professionalism, helpfulness, and understanding nature. They have been commended for their excellent service, particularly in addressing health insurance concerns.
Knowledgeable and Friendly Agents
Customers have appreciated the expertise and friendly approach of agents like Rosemary, who have made them feel at ease and provided them with the necessary guidance.
Competitive Insurance Rates
Sennas Insurance has also been commended for offering great insurance rates, making it a competitive option for customers.
Negative Aspects
Lack of Professionalism and Profiling
Some customers have reported negative experiences, including being denied service despite having an appointment, and feeling profiled.
Poor Communication and Follow-up
Other customers have expressed disappointment due to the lack of follow-up from the company, despite their initial inquiries and requests for information.
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