Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Norwell, MA
Austin Insurance has been a trusted partner for individuals, families, and businesses since the early 1960s. Our family-owned agency combines decades of industry experience with a personalized approach, offering tailored insurance solutions for commercial and personal needs. We prioritize hands-on service, conducting in-person consultations and property inspections to ensure accurate coverage assessments.Our team leverages cutting-edge technology to streamline processes while maintaining a commitment to exceptional customer support. With a legacy of integrity and a focus on long-term relationships, we serve clients across the South Shore, Cape Cod, and beyond, providing comprehensive protection and peace of mind.
Services
Business Liability Insurance
Commercial Property Insurance
Commercial Auto Insurance
Workers Compensation Insurance
Cyber Liability Insurance
Homeowners Insurance
Condo Insurance
Renters Insurance
Umbrella Insurance
Flood Insurance
Details
- Year established: 1964
Highlights and features
- We meet every client in-person and inspect properties firsthand.
- We use advanced technology for seamless policy management and claims processing.
- Our dedicated staff supports clients throughout the insurance lifecycle.
- We offer tailored risk management solutions for unique business exposures.
- Our team has 60+ years of combined insurance expertise and local knowledge.
What people say
Excellent customer service
Saved us money
Knowledgeable about policies
Timely policy updates
Goes the extra mile
Services
Business Liability Insurance
Protects businesses from financial losses due to liability claims, including general liability, cyber threats, and professional errors. Our team assesses unique risks to create customized solutions. We provide comprehensive protection for companies across industries.
Commercial Property Insurance
Covers physical assets like buildings, equipment, and inventory against damage from fire, theft, and natural disasters. We conduct on-site inspections to ensure accurate valuation and risk assessment. Our solutions protect businesses during temporary closures.
Commercial Auto Insurance
Provides protection for company-owned vehicles and drivers. We evaluate vehicle types, usage patterns, and driver histories to determine optimal coverage. Our policies include liability, collision, and roadside assistance options.
Workers Compensation Insurance
Mandatory coverage for employee injuries and illnesses. We help businesses comply with Massachusetts regulations while managing premium costs. Our services include risk assessment and claims support.
Cyber Liability Insurance
Safeguards against financial losses from cyberattacks and data breaches. Our policies cover breach response, legal fees, and business interruption. We help businesses implement risk mitigation strategies.
People
Richard T. Austin
CEO
Third-generation insurance leader with decades of experience in commercial risk management. Focuses on maintaining family values while driving technological innovation in insurance services.
Kyle W. Austin
President
Insurance executive specializing in commercial property and liability solutions. Combines industry expertise with client-focused service to deliver tailored insurance programs.
Ryan M. Austin
Vice President
Commercial insurance specialist with expertise in cyber liability and risk management. Prioritizes transparent advice and client education to build long-term trust.
Questions
What types of business insurance do you offer?
We provide liability, property, auto, workers compensation, cyber liability, and specialized commercial coverage tailored to your industry needs.
Do you serve businesses outside Massachusetts?
Yes, we serve clients in New Hampshire, Maine, and coastal towns across the South Shore and Cape Cod regions.
How do you handle insurance claims?
We assign dedicated staff to assist with paperwork, coordinate with adjusters, and ensure prompt, fair resolution of claims.
What makes Austin Insurance different?
We combine in-person property inspections, technology-driven solutions, and personalized service with over 60 years of industry experience.
Can you help with personal insurance needs?
Yes, we offer homeowners, condo, renters, auto, and umbrella insurance policies for individuals and families.
