Our Vision
At Choice Insurance Agency, our vision is to empower clients through personalized insurance solutions, building lasting relationships based on trust and exceptional service. We believe in integrity, excellence, and making a positive impact on the lives of our clients.
Our Commitment
Our team of experienced professionals is dedicated to understanding your unique risks and providing tailored insurance solutions that meet your individual needs. We partner with highly rated insurance carriers to offer a comprehensive range of coverage options and competitive rates.
What Sets Us Apart?
- Personalized Attention: Our dedicated agents take the time to understand your circumstances, goals, and potential risks.
- Custom Solutions: We design insurance plans that align with your specific needs, covering both the essentials and your unique requirements.
- Exceptional Customer Care: Our team is committed to providing prompt, personalized service every step of the way.
- Continuous Learning: To stay updated on the ever-changing insurance landscape, our employees actively participate in ongoing training and professional development programs.
Our Services
We offer a comprehensive range of insurance solutions across various categories, including:
Personal Insurance
- Auto Insurance
- Homeowners Insurance
- Life & Disability Insurance
- Classic Car Insurance
Business Insurance
- Business Auto Insurance
- General Liability Insurance
- Workers' Compensation Insurance
- Professional Liability Insurance
Specialty Insurance
- Boat & Jet Ski Insurance
- Umbrella Liability Insurance
Additional Advantages
- Competitive Rates: We negotiate competitive premiums from our partnering insurance providers.
- Multi-Policy Discounts: Enjoy significant discounts when you combine multiple policies with us.
- 24/7 Support: Reach our dedicated customer service team anytime for assistance with claims, policy updates, or any other inquiries.
Our Values
- Integrity: We uphold the highest ethical standards and act with transparency in all our interactions.
- Excellence: We strive to provide exceptional customer service and deliver outstanding results.
- Client Focus: We prioritize client needs and maintain open communication throughout the process.
- Community Involvement: We actively contribute to the communities we serve.
Company Performance
The performance of the insurance agency is a mixed bag, with both positive and negative reviews. Some reviewers have had great experiences with the agency, praising their agents for being knowledgeable, helpful, and professional. However, others have had much worse experiences, citing poor customer service, scams, and unmet expectations.
Positive Experiences
Several reviewers have reported positive experiences with the agency, citing personalized service, prompt responses, and effective coverage. For example, one reviewer praised their agent, Lesley, for being always available and willing to answer questions. Another reviewer appreciated the company's efforts to save them money and provide better coverage.
Negative Experiences
On the other hand, several reviewers have reported negative experiences with the agency, citing poor customer service, scams, and unmet expectations. For example, one reviewer reported being sent to a collection agency for payments they had already made, while another reviewer was left waiting on the phone for hours without getting a quote.
Common Issues
Some common issues that reviewers have raised include poor communication, lack of transparency, and inconsistent service. A few reviewers have also reported difficulty in getting in touch with their agents or the company's customer service department.
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