Business Details
50+ Years
experience
Your Trusted Insurance Partner in Norwood, MA
Foley Palenscar Schortmann is an independent insurance agency founded in 1936, dedicated to providing tailored auto, home, business, and life insurance solutions to families and businesses across eastern Massachusetts. As a family-owned agency, we prioritize superior service and independent consultation, leveraging over 85 years of industry experience. Our team of seasoned professionals is committed to reviewing policies and addressing client inquiries with personalized attention.By partnering with multiple insurance providers, we ensure clients receive coverage that aligns with their unique needs, emphasizing company strength, service quality, and competitive pricing. Our deep roots in the local community are reflected through active participation in local organizations and a commitment to supporting regional businesses and nonprofits.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Boat Insurance
Motorcycle Insurance
Condo Insurance
RV Insurance
Landlord Insurance
Flood Insurance
Details
- Year established: 1936
Highlights and features
- We offer over 85 years of combined insurance expertise and local market knowledge.
- Our independent agency partners with 20+ insurers to find your best coverage match.
- We provide personalized policy reviews and transparent, no-hidden-fee service.
- Our client retention rate exceeds industry averages due to consistent service quality.
- We actively support local businesses and nonprofits through community involvement.
What people say
Service is an 11 out of 10
Highly personalized service
Quickly
Counsel during claims ordeal
Helped with RMV
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual needs, covering bodily injury, property damage, collision, and uninsured motorists. Our policies include optional protections like substitute transportation and towing services. With expertise in Massachusetts auto insurance regulations, we help clients secure affordable rates while ensuring adequate coverage for personal and commercial vehicles.
Home Insurance
Our home insurance policies protect against structural damage, personal property loss, and liability claims. Coverage includes dwelling repairs, contents replacement, loss of use expenses, and umbrella policies for additional liability. We emphasize understanding replacement cost values and recommend flood or earthquake endorsements where needed. Regular policy reviews ensure coverage adapts to clients' evolving needs, including rental properties and high-value assets.
Business Insurance
We offer customized business insurance programs addressing property damage, liability, workers' compensation, and cyber risks. Our commercial policies include business income protection, equipment breakdown coverage, and professional liability insurance. By analyzing clients' operational risks, we create comprehensive packages that safeguard assets and ensure business continuity during claims or disruptions.
Life Insurance
We provide term and permanent life insurance solutions to protect families' financial futures. Our offerings include individual policies, survivor benefit plans, and employer-sponsored coverage options. We work with multiple insurers to find affordable rates and flexible terms, ensuring policies adapt to life changes like marriage, childbirth, or retirement while maintaining long-term financial stability.
Umbrella Insurance
Our umbrella insurance policies provide supplemental liability coverage beyond standard auto and home policies. This protection extends to lawsuits, property damage claims, and personal liability incidents, offering financial security for high-net-worth individuals and businesses. We help clients determine appropriate coverage limits to protect assets against catastrophic losses.
People
Kit Palenscar
Owner / Agent
With decades of insurance experience, Kit Palenscar co-owns the agency and specializes in personalized client consultations. He focuses on building long-term relationships and ensuring policyholders understand their coverage options.
Steve Palenscar
Owner / Agent
Steve Palenscar, a Certified Insurance Counselor, leads policy analysis and risk management strategies. He combines technical expertise with client-focused service to develop comprehensive insurance solutions for families and businesses.
Bob Schortmann
Principal / Agent
As a principal, Bob Schortmann oversees agency operations and client relations. His expertise in commercial insurance helps businesses secure tailored coverage while maintaining strong insurer partnerships.
Diane Crean
Account Executive
Diane Crean manages client accounts with attention to detail, ensuring accurate policy administration. Her certifications enhance her ability to explain complex insurance concepts and recommend appropriate coverage options.
Kim Malone
Account Executive
Kim Malone provides prompt insurance solutions, specializing in policy renewals and claims assistance. Her client-centric approach focuses on clear communication and timely service delivery for personal and business clients.
Questions
What types of insurance do you offer?
We provide auto, home, business, life, boat, motorcycle, condo, RV, landlord, flood, umbrella, and commercial insurance policies tailored to Massachusetts residents and businesses.
Why choose an independent agency?
As an independent agency, we partner with 20+ insurers to find your best coverage-price match, offering unbiased recommendations and personalized service unavailable through direct writers.
How do I file a claim?
Contact our Norwood or Dedham office directly during business hours or use your insurer's 24/7 claims hotline. Our team will guide you through documentation and coordinate with adjusters.
Can I get insurance if I have a poor driving record?
Yes. We work with specialty insurers to provide coverage for high-risk drivers, including those with accidents or violations, while offering improvement incentives for safer records.
Do you offer multi-policy discounts?
Yes. Bundling home and auto policies, or combining personal and business insurance, typically qualifies for significant multi-line discounts with participating insurers.
How are you involved in the local community?
We actively support Dedham Square Circle and local nonprofits through sponsorships, donations, and volunteer work, reflecting our commitment to the communities we serve.
