If you don't know insurance, know your agent!
Texas Independent Insurance is a local, independent insurance brokerage built on the guiding principle of providing our clients with personalized insurance solutions tailored to their unique needs. We work with multiple top-rated insurance carriers to offer a comprehensive range of coverage options, ensuring you have the protection you need, when you need it.
Our Commitment: Excellence in Customer Service
Our team of experienced insurance advisors prioritize personalized service and transparent communication. We take the time to understand your individual needs, assess your risks, and identify the right insurance solutions to protect your personal and professional life. We are committed to:
- Providing unbiased insurance reviews and recommendations.
- Working for you, not the insurance companies.
- Offering flexible online services and mobile apps for convenient policy management.
- Ensuring clear and consistent communication throughout the process.
Our Expertise: Diverse Coverage Options
We offer a comprehensive portfolio of insurance products to address diverse needs, including:
- Auto Insurance: Comprehensive coverage for your vehicles, ensuring you are protected on the road.
- Home Insurance: Protect your home against unexpected events like flooding, theft, or damage.
- Boat/Watercraft Insurance: Customized coverage for your boat or watercraft, ensuring peace of mind on the water.
- Builder's Risk Insurance: Protection for your unfinished or newly constructed home during construction.
- Classic Car Insurance: Specialized coverage for classic cars, ensuring their unique value is adequately protected.
- Commercial Insurance: Customized plans to protect businesses from potential risks and financial losses.
- And much more.
Why Choose Texas Independent Insurance?
- Local Expertise: As a local business, we understand the specific risks and vulnerabilities of the community we serve.
- Independent Representation: We work for you, not the insurance companies, ensuring unbiased recommendations.
- Competitive Rates: We compare quotes from multiple carriers to find the most affordable coverage options for your needs.
- Personalized Service: Our dedicated team is committed to providing individualized attention and guidance throughout the process.
Texas Independent Insurance Agency: Exceptional Customer Service and Expertise
Knowledgeable and Responsive Professionals
Several reviewers praised the agency's knowledgeable and responsive professionals, including Jim Landrum, Van, Scott Davis, Renee, Traci, Julia, Ryan, and Luke DeMoss. They were commended for their expertise, prompt response times, and ability to find the best coverage options for their clients.
Positive Experiences with Property Loss and Investment Properties
Reviewers who experienced property loss or required assistance with investment properties were pleased with the agency's handling of their cases. They appreciated the adjuster's knowledge, timeliness, and follow-up, as well as the agency's ability to resolve issues quickly.
Exceptional Customer Service and Positive Outcomes
Many reviewers highlighted the agency's exceptional customer service, citing examples of staff going above and beyond to resolve issues, provide education on insurance options, and offer competitive rates. Some reviewers even reported significant cost savings as a result of the agency's efforts.
A Dissatisfactory Experience with Misinformation
One reviewer had a negative experience with Scott Davis, who provided misleading information about insurance companies' ratings. This led to a breakdown in trust and a decision not to work with the agency.
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