Protecting what matters most to you, with a personal touch.
At Central States Insurance, we pride ourselves on being a dedicated and relationship-driven insurance agency. Based in Sioux Falls, South Dakota, we have been serving the local community for many years, providing personalized insurance solutions to individuals, families, and businesses. Our team of experienced and knowledgeable professionals is committed to building long-term relationships with our clients, understanding their unique needs and goals, and providing tailored insurance plans to meet their requirements.
As an independent insurance agency, we have the flexibility to shop the market, providing our clients with access to a wide range of insurance carriers and products. This enables us to offer competitive pricing, comprehensive coverage, and exceptional customer service. Our expertise spans a broad spectrum of insurance products, including auto, home, commercial, and life insurance. Whether you're looking for protection for your family, business, or personal assets, we are here to guide you through the process and ensure that you have the right coverage in place.
Our Services
At Central States Insurance, we offer a wide range of insurance services, including:
Personal Insurance
- Auto Insurance: Protect your vehicle and its passengers with our comprehensive auto insurance policies.
- Home Insurance: Insure your home and its contents against theft, damage, or loss with our homeowners insurance policies.
- Life Insurance: Provide for your loved ones' financial security with our term life insurance, whole life insurance, and other life insurance products.
- Personal Liability Insurance: Protect your assets from unexpected lawsuits and damages with our personal liability insurance policies.
- Identity Theft Protection: Monitor and protect your identity with our identity theft protection services.
Business Insurance
- Commercial Auto Insurance: Insure your business vehicles and their drivers with our commercial auto insurance policies.
- Business Liability Insurance: Protect your business from unexpected lawsuits and damages with our business liability insurance policies.
- Property Insurance: Insure your business property, equipment, and inventory against theft, damage, or loss with our commercial property insurance policies.
- Workers' Compensation Insurance: Protect your employees and your business with our workers' compensation insurance policies.
- Cyber Insurance: Insure your business against cyber breaches, data losses, and reputational damage with our cyber insurance policies.
Why Choose Us
At Central States Insurance, we pride ourselves on our:
- Competitive Pricing: We shop the market to provide our clients with the most competitive insurance rates.
- Local Expertise: Our local knowledge and expertise ensure that our clients receive personalized service and tailored insurance solutions.
- Wide Range of Carriers: We represent multiple insurance carriers, giving our clients the flexibility to choose the best policy for their needs.
- Exceptional Customer Service: Our dedicated team of professionals is committed to providing exceptional customer service and support.
If you're looking for a trusted and experienced insurance agency to protect your personal and business interests, look no further than Central States Insurance. Contact us today to learn more about our insurance services and let us help you safeguard your future.
Overall Experience
The reviewers share their opinions on the insurance agency, with mixed experiences. Some were satisfied with the service, while others were disappointed.
Positive Reviews
Both Colleen Holbrook and John Small gave the agency a 5-star rating. Colleen appreciated the agent's helpfulness and professionalism, explaining options clearly and providing all the necessary information to make an informed decision. John praised Marla for being wonderful, stating that she can help find the best deals on insurance and quotes from multiple companies.
Negative Review
Jessica Bicknese had a negative experience, giving the agency a 1-star rating. She claimed that she applied over a month ago and received no response from the agent, despite sending multiple emails.

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