At ORCA Life, we are committed to providing peace of mind to families by specializing in Final Expense insurance. Our story began in the late 1990s when our President, Glenn Crabtree, decided to leave Corporate America behind and pursue a more fulfilling career. He started selling pre-paid funerals, but soon discovered a better value in the market and decided to focus on Final Expense insurance. Since then, we have been dedicated to mastering the art of solving the emotional and financial problems that people leave behind when they pass.
We believe that family matters most, and connecting our family with yours creates a plan to protect those you love from future financial hardships. Our agents are integral, honest, and sincere about their work, and we specialize in caring for the senior market and assessing individual insurance needs. We take pride in delivering in-home service, valuing face-to-face conversation and getting to know our clients and their needs.
Our Mission and Vision
Our mission is to create a lifestyle that is bigger than a career, bigger than an agency, and bigger than an insurance company. We want to be a brand that represents honesty, integrity, community, and pure happiness. We take responsibility for providing the best products, trustworthy service, and sincere care to our clients. For our agents, we believe in systematic training, competitive pay, proactive business, and transparent leadership.
Our Values
At ORCA Life, we value respect, integrity, and profitability for all. We believe that happiness, integrity, and profitability for all is the key to our success. We are committed to providing peace of mind for the ones you love by specializing in Final Expense insurance. Our agents are dedicated to helping you find the right carrier and plan for your needs.
How We Work
We deliver in-home service, valuing face-to-face conversation and getting to know our clients and their needs. We take pride in introducing ourselves to the families we serve and giving our customers a face to trust. Ample time is spent getting to know our clients and assessing their needs and abilities. Our goal is to impact families and make the right decision for our clients.
Our Services
We specialize in Final Expense insurance, providing peace of mind for the ones you love. Our agents are knowledgeable and experienced in assessing individual insurance needs and finding the right carrier for your needs. We also offer career opportunities for agents who share our values and mission.
Outstanding Agents and Excellent Service
The reviews highlight the exceptional service provided by agents such as Olivia Kessinger, Jason Couch, Connor, Jordan Weyer, Terry Martin, Aaron Smith, and Adam Hicks. These agents were praised for their professionalism, knowledge, and ability to explain complex insurance policies in a clear and concise manner.
Positive Experiences with Insurance Policies
Many reviewers expressed satisfaction with the insurance policies they purchased, including life insurance and final expense policies. They appreciated the agents' willingness to answer their questions and provide personalized service.
Exceptional Agents Make a Difference
Several reviewers mentioned that they had previously had negative experiences with other agents, but the agents from this company were a breath of fresh air. They were courteous, respectful, and took the time to understand the customers' needs.
Negative Experiences with Pushy Agents
Unfortunately, a few reviewers had negative experiences with agents who were pushy, rude, and unprofessional. These agents were reportedly insistent on selling policies despite the customers' reluctance, and in one case, even threw away personal documents in the customer's driveway.
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