Protecting You and Yours, Today and Tomorrow
Welcome to Ian Johnson State Farm, your trusted insurance partner in Boise, Idaho. We've been proudly serving the community for over ten years, providing excellent customer service and tailored insurance plans to meet the unique needs of our customers.
Our Mission
At Ian Johnson State Farm, we're committed to educating and guiding our customers through the process of selecting the right insurance plan for their specific needs. Our team takes the time to understand your requirements, providing personalized quotes and helping you make informed decisions about your coverage.
Insurance Products and Services
We offer a wide range of insurance products to cater to the diverse needs of our customers. Our extensive portfolio includes:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Recreational Vehicle Insurance
- Boat Insurance
In addition to our insurance products, we also offer banking, mutual funds, and annuities through our partnership with FINRA's BrokerCheck.
Our Team
Our team is led by Ian Johnson, a seasoned insurance professional with a passion for serving the Boise community. Ian's extensive experience in the insurance industry, combined with his commitment to excellence, has earned him a 4.3 out of 5-star rating on Google from 63 reviews.
Why Choose Us?
At Ian Johnson State Farm, we pride ourselves on our kid-friendly office environment, making it easy for families to discuss their insurance needs in a comfortable setting. Our office dogs, Polly and Buddy, are always happy to meet new friends! Our team is dedicated to providing exceptional customer service, working closely with you to understand your unique needs and provide personalized guidance every step of the way.
Get in Touch
Conveniently located at 8150 W Emerald Street #170 in Boise, Idaho, our office is easily accessible across from David's Bridal. You can reach us by phone at (208) 375-1931 or fax at (208) 575-2122. We're open Monday through Friday from 8:30am to 5:30pm, and closed on Saturdays and Sundays. Feel free to contact us at any time, and we'll be happy to assist you with your insurance needs.
Overall Experience
The overall experience with Ian Johnson and his team is predominantly positive, with most reviewers praising their excellent customer service, professionalism, and ability to find the right insurance policies to meet their needs.
Friendly and Helpful Staff
Many reviewers have mentioned that the staff, including Ian Johnson, are friendly and helpful. They take the time to answer questions, provide guidance, and offer personalized service. Some reviewers have even mentioned that the staff went above and beyond to assist them.
Excellent Communication
Ian Johnson and his team are commended for providing excellent communication. They keep clients informed throughout the process, explain complex insurance terms in a clear and concise manner, and respond promptly to inquiries.
Complaints and Negative Issues
However, there are a few negative reviews that highlight issues with the service. One reviewer experienced poor communication and overcharging, while another reviewer had a poor claim experience and was upset about being treated differently because of their income level. Another reviewer had issues with administrative assistants' lack of customer service and poor communication within the office.
Conclusion
Overall, Ian Johnson and his team have built a strong reputation for providing excellent customer service, professionalism, and personalized insurance solutions. While there are some complaints and negative issues, the majority of reviewers have had positive experiences.
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