Building Secure Futures in Boise
Shauna Mickens State Farm Insurance proudly serves Boise, Idaho, and surrounding areas with integrity, respect, and a personalized approach to insurance. We understand that every individual has unique needs and life stages, which is why we tailor our offerings to provide comprehensive protection for you and your loved ones.
Our Expertise and Services
We offer a comprehensive suite of insurance products to address various stages of life and financial security. Our dedicated team can assist you with:
Personal Insurance
- Auto Insurance - Protect your vehicles from unexpected events like accidents, theft, or mechanical failures.
- Homeowners/Condo Insurance - Ensure your property and belongings are covered against property damage, theft, or natural disasters.
- Renters Insurance - Safeguard your belongings in the event of theft, water damage, or other covered events.
Life & Financial Insurance
- Life Insurance - Provide peace of mind for your loved ones in the event of your passing.
- Business Insurance - Customized coverage tailored to your specific business needs to mitigate financial risks.
- Health Insurance - Access quality healthcare coverage tailored to your individual needs.
Additional Services
- Banking & Investments - Manage your finances with secure banking options and diverse investment plans.
- Mutual Funds & Annuities - Secure your future with carefully curated investment options.
A Personal Touch in Every Interaction
At Shauna Mickens State Farm Insurance, we believe in offering a personalized approach to insurance. We take the time to understand your individual needs, goals, and risks to design a customized insurance plan that perfectly aligns with your life stages and financial situation.
Join us in building a secure future - Contact us today!
Excellent Service and Knowledgeable Agents
The reviewers praised the exceptional service and professionalism of Shauna Mickens and her team. They mentioned that the agents are very knowledgeable, explaining policies and answering questions clearly. Many reviewers praised Shauna's willingness to take the time to review their insurance policies and ensure they have the proper coverage.
Availability and Responsiveness
Several reviewers noted that the agents are always available and responsive to their needs. They mentioned that the agents return calls promptly and are willing to help with any questions or concerns.
Competitive Rates and Bundling
Some reviewers mentioned that the agency offers competitive rates and bundles policies, making it convenient to manage their insurance needs.
Claim Processing
One reviewer praised the agency's claim processing, noting that it was quick and efficient.
Negative Experiences
However, two reviews expressed negative experiences. One reviewer, Vicky Wilson, reported difficulties getting in touch with Shauna and her staff, and felt that they were unhelpful and unable to answer her questions. Michael Austad had a particularly negative experience with a lying adjuster and felt that the agency was more interested in protecting their own interests than in helping the customer.

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