Your Insurance Partner in Aloha and Kindness
Our Commitment to Serving Your Needs
At State Farm Insurance, we're dedicated to empowering our community with peace of mind and financial security. With over a decade of experience in the industry, we understand the unique challenges and risks faced in Hawaii. Our team of experienced professionals is committed to providing personalized insurance solutions tailored to your individual needs and aspirations.
What We Offer
We provide a comprehensive range of insurance solutions to protect what matters most to you:
- Auto Insurance: Comprehensive coverage for your cars, trucks, and motorcycles.
- Homeowners/Condo Insurance: Protection for your home or condominium against unexpected events like fires, theft, and natural disasters.
- Renters Insurance: Affordable coverage for your belongings in the event of theft or damage.
- Business Insurance: Customized plans to safeguard your business from financial losses due to accidents, property damage, or liability claims.
- Life & Health Insurance: Secure your family's future with life insurance policies and health plans designed to meet your unique needs.
More than just coverage
We understand that insurance is more than just a transaction. We take a personalized approach to understanding your individual needs and offer:
- Detailed Review of Your Situation: We carefully assess your circumstances and risk profile to identify potential vulnerabilities.
- Tailored Solutions: We work with you to create a customized insurance plan that aligns with your goals and budget.
- Exceptional Service: Our friendly and experienced team is committed to providing personalized attention and answering your questions promptly and efficiently.
Our Values
At State Farm, we adhere to core values that guide our interactions with our clients:
- Integrity: We conduct our business with honesty, transparency, and respect.
- Community: We are committed to serving the needs of our local community and supporting local businesses.
- Service: We are dedicated to providing exceptional customer service and building lasting relationships.
- Fairness: We treat our clients with respect and offer competitive rates and transparent policies.
- Aloha: We embrace the spirit of Hawaii and strive to deliver a warm and welcoming experience to our clients.
Contact Us Today
Let us help you navigate the risks of life and achieve peace of mind. Contact us today for a personalized quote and discover the State Farm difference.
Customer Service and Payouts
Some reviewers had a negative experience with State Farm, criticizing the customer service and payouts. For example, Derek Leyendeckers gave only 1 star and mentioned that the company has terrible customer service and terrible payouts if a car gets totaled. He suggests hiring a 3rd party appraiser to get a fair value for their vehicles.
Exceptional Customer Service
On the other hand, many reviewers had a very positive experience with U'ilani Aragaki, a State Farm agent. They praised her exceptional customer service, professionalism, and willingness to help. Reviewers mentioned that she is very knowledgeable, friendly, and communicative, making the process of getting insurance easy and hassle-free.
Overall Experience
The overall experience with State Farm was overwhelmingly positive. Reviewers praised the company for its quick assistance, kindness, and ease of use. They appreciated the helpfulness of U'ilani and the other staff members, who went above and beyond to fulfill their needs and requests.
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