Treating you like family, guiding you to a secure financial future
As a State Farm agent, I, Sandra Rios, have over 25 years of experience in the insurance industry. I am proud to serve the El Paso, Texas, community with a team of dedicated professionals who are committed to providing exceptional service and expert guidance in the world of insurance.
Our Services
At our agency, we understand that no two customers are the same, and we believe that insurance should be tailored to meet the unique needs and values of each individual or business. That's why we offer a wide range of insurance products and services to meet the diverse needs of our customers. Our services include:
Personal Insurance
- Auto Insurance: Protect your vehicle and your family with our comprehensive auto insurance coverage.
- Homeowners Insurance: Ensure the safety and security of your home with our comprehensive homeowners insurance policies.
- Life Insurance: Provide for your loved ones with our competitive life insurance rates and flexible coverage options.
- Pet Insurance: Keep your furry friends healthy and happy with our pet insurance plans.
Business Insurance
- Business Insurance: Protect your business with our comprehensive business insurance coverage, including liability, property, and workers' compensation insurance.
- Commercial Auto Insurance: Ensure the safety of your fleet with our commercial auto insurance policies.
Other Services
- Banking: With our financial expertise and resources, we can help you manage your finances and achieve your financial goals.
- Annuities: Plan for your future with our fixed and variable annuity options.
Our Core Values
At our agency, we believe in building strong relationships with our customers, providing personalized service, and making insurance more accessible and understandable. We value the opportunity to help people understand their policy coverage and make informed decisions. Whether you prefer to do insurance virtually, over the phone or in person, we're here for you.
Contact Us
If you have any questions or would like to learn more about our services, please don't hesitate to reach out to us. You can contact us through our website, phone, or email. We're here to help you get the right insurance coverage for your unique needs and goals.
Professionalism and Customer Service
Many reviewers have had excellent experiences with the State Farm agents, praising their professionalism, kindness, and helpfulness. Agents Luis, Martin, Sandra, Lucero, and Valeria have all received high praise for their exceptional customer service. Reviewers have noted that these agents took the time to explain options in detail, were patient, and went above and beyond to assist with their insurance needs.
Follow-up and Communication
Several reviewers have commended the agents on their follow-up and communication skills. Martin's follow-up was praised by Louie Tinoco, while Sandra's commitment to assisting clients was highlighted by Juan Carlos Gonzalez. This attention to detail and proactive communication have left a lasting impression on these clients.
Variety of Services
The agents have also been praised for their ability to provide a range of services, from insurance quotes to explaining policy options. Fred Urquizo and Manuel Carrillo both mentioned the agents' willingness to help with various quotes and insurance options. This comprehensive approach has resulted in satisfied clients who feel well-informed and supported.
Competitive Prices
A few reviewers have specifically mentioned the competitive prices offered by State Farm. Cristhian Napoles highlighted the best prices in town, while Supau M. mentioned the best prices and excellent service. This combination of affordability and excellent service has made State Farm a top choice for many clients.
Conclusion
The overall consensus is that State Farm agents are professional, helpful, and communicative, providing excellent customer service and competitive prices. Reviewers have praised the agents' ability to explain options in detail, follow up, and provide a range of services.

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