Business Details
7 Years
experience
Trusted Insurance Solutions in Surprise, AZ
At Giles & Iten Insurance, we are deeply committed to serving Arizona residents with personalized insurance solutions that reflect our community-focused values. Established in 2019, our agency was built on decades of combined industry experience and a vision to prioritize trust, transparency, and tailored service. Our team specializes in navigating the complexities of home, auto, business, and specialty insurance, ensuring clients receive coverage that aligns with their unique needs.As an independent agency, we leverage partnerships with multiple carriers to offer competitive options while maintaining a client-centric approach. Our dedication to education, proactive risk management, and long-term relationships has solidified our reputation as a reliable advisor in the insurance landscape. We pride ourselves on simplifying the insurance process, empowering clients to make informed decisions, and providing unwavering support during critical moments.
Services
Home Insurance
Auto Insurance
Umbrella Insurance
Business Auto Insurance
Workers Compensation Insurance
General Liability Insurance
Commercial Property Insurance
Business Owners Insurance
Renters Insurance
Motorcycle Insurance
Details
- Year established: 2019
Highlights and features
- We offer over 30 years of combined experience in insurance and risk management.
- Our team provides personalized policy comparisons to ensure optimal coverage at competitive rates.
- We prioritize transparent communication and lifelong client relationships.
- Our independent agency model grants access to multiple carriers for tailored solutions.
- We specialize in educating clients on risk mitigation and coverage nuances.
What people say
Responsive and helpful
Fantastic to work with
Quick policy updates
Professional and passionate
Tremendous savings
Services
Home Insurance
Home insurance protects your residence and belongings against risks like fire, theft, and natural disasters. Our policies include replacement cost coverage, liability protection, and additional living expenses during repairs. We specialize in customizing coverage for unique assets such as wine collections, collector cars, and secondary homes while ensuring compliance with evolving building codes.
Auto Insurance
Auto insurance safeguards personal and commercial vehicles against collisions, theft, and liability claims. We offer bodily injury and property damage coverage, uninsured motorist protection, and physical damage policies. Our expertise extends to specialty vehicles like motorcycles, RVs, and classic cars, ensuring comprehensive protection tailored to driving habits and asset values.
Workers Compensation Insurance
Workers compensation insurance provides medical and wage benefits for job-related injuries while protecting businesses from lawsuits. We help employers meet legal requirements, implement safety programs, and manage claims efficiently. Our services include return-to-work planning, payroll audit support, and OSHA compliance guidance for Arizona businesses.
Umbrella Insurance
Umbrella insurance provides additional liability coverage beyond auto, home, or watercraft policies. This protects assets in cases of severe accidents or lawsuits exceeding primary policy limits. We specialize in structuring policies to cover catastrophic events, defamation claims, and watercraft liability while ensuring seamless integration with existing coverage.
Business Insurance
Business insurance protects companies against property damage, liability claims, and operational disruptions. Our offerings include general liability, business auto, and commercial property policies tailored to industries like contracting, salons, and restaurants. We focus on risk assessment, policy bundling, and claims advocacy to support long-term business resilience.
People
Shannon Giles
Owner
Shannon Giles founded Giles & Iten Insurance after 14 years at UPS and 17 years with Farmers Insurance. Growing up on an Illinois farm, he developed a strong work ethic and community focus. He prioritizes personalized service, leveraging his management experience to build client relationships and expand product offerings.
Questions
What types of insurance do you specialize in?
We specialize in home, auto, business, umbrella, and workers compensation insurance, with expertise in niche areas like collector cars and commercial properties.
Are you licensed to operate in Arizona?
Yes, we are a licensed insurance agency in Arizona with deep local market knowledge and community connections.
How do you help clients save money?
We compare policies across multiple carriers, identify coverage gaps, and negotiate competitive rates tailored to individual risk profiles.
Can you assist with claims processing?
We provide hands-on support during claims, advocating for clients and ensuring timely, fair resolutions with insurers.
What sets you apart from other agencies?
Our independent model, personalized service, and focus on long-term relationships create a client experience centered on trust and expertise.
