Business Details
Your Trusted Insurance Partner in Newton, NC
At Twin City Insurance, we have been serving the Newton, NC community for over 80 years, building a legacy of trust and personalized service. Our team of experienced professionals is dedicated to understanding the unique needs of each client, offering tailored insurance solutions that provide comprehensive protection. We pride ourselves on our deep local knowledge and commitment to transparency, ensuring our clients receive clear, honest advice without pressure. As an independent agency, we partner with top-rated insurers to deliver flexible options for personal and business insurance needs.Our mission extends beyond policieswe actively contribute to the community through initiatives like volunteering at the Corner Table Soup Kitchen, demonstrating our dedication to making a positive impact. With licenses across seven states, we combine regional expertise with nationwide resources to serve individuals and businesses alike.
Services
Auto Insurance
Home Insurance
Renters Insurance
Business Insurance
Commercial Property Insurance
Highlights and features
- We offer over 80 years of combined local insurance expertise
- Our team provides personalized policy recommendations with no pressure
- We maintain transparent pricing and clear policy explanations
- Our agency actively contributes to Newton's community development
- We partner with multiple top-rated insurance carriers for optimal choices
What people say
Friendly staff
Quick response
Hometown feel
Good communication
Saved money
Services
Auto Insurance
We provide comprehensive auto insurance solutions covering liability, collision, and comprehensive protection. Our policies protect against financial losses from accidents, theft, and natural disasters while offering rental coverage options. With flexible limits and deductible choices, we help clients balance protection needs with budget considerations.
Home Insurance
Our home insurance policies protect against fire, water damage, and personal liability claims while covering additional living expenses during repairs. We offer replacement cost coverage and specialized protection for valuable possessions through scheduled endorsements. Policies include rebuilding cost protections to address modern construction requirements.
Business Insurance
We provide tailored business insurance solutions including property coverage, liability protection, and business interruption insurance. Our commercial policies protect against risks like equipment breakdown, cyber liability, and employment practices claims while offering umbrella coverage for enhanced protection.
Renters Insurance
Our renters insurance covers personal property damage, liability claims, and additional living expenses during displacement. Policies protect against common risks like fire and theft while offering optional coverage for valuable items and off-premises theft protection for personal belongings.
Commercial Property Insurance
We offer commercial property coverage protecting business assets against fire, theft, and natural disasters. Policies cover equipment, inventory, and building structures while including business income protection to maintain cash flow during recovery periods from covered losses.
People
Jason Chapman
President
With over 20 years in insurance leadership, Jason Chapman directs our agency's strategic vision while maintaining hands-on client relationships. He ensures our team delivers consistent quality service aligned with community needs.
Lesa Williams
Sales Executive
Recognized as IIANC's 2018 Agent of the Year, Lesa Williams brings exceptional expertise to our sales team. She specializes in matching complex client needs with optimal insurance solutions through personalized consultations.
Christy Lail
Business Insurance Account Executive
Christy Lail provides specialized business insurance guidance with 15+ years of commercial risk management experience. She helps business owners navigate complex coverage requirements while maintaining ongoing policy support.
Kasey Hefner
Personal Insurance Account Executive
Kasey Hefner delivers personalized auto and home insurance solutions with a focus on clear communication. She maintains high client satisfaction through prompt service and thorough policy explanations.
Crystall Chapman
Accounting Manager
Crystall Chapman oversees our financial operations with precision, ensuring smooth policy administration and billing processes. Her financial expertise contributes to our agency's operational excellence and client transaction accuracy.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, renters) and business insurance solutions including commercial property, liability, and business owners policies.
Are you locally owned and operated?
Yes, we've been serving Newton, NC since 1945 as an independent local agency with deep community ties.
How can I get proof of insurance?
Request certificates of insurance through our online service center or by contacting our office directly.
Do you offer online account management?
Yes, our service center allows online payments, policy reviews, and document requests.
What areas do you serve?
We serve clients across North Carolina and six additional states: SC, FL, PA, TN, VA, and GA.
How do I file a claim?
Start the claims process through our website or contact our office directly at 828-464-2643.
