Simplifying Medicare, one plan at a time
At Wexford Insurance, we take pride in being an independent insurance agency located in Indianapolis, Indiana. We service clients across Indiana, Tennessee, Mississippi, South Carolina, North Carolina, Georgia, and other states nationally. As an independent agency, we have the freedom to represent numerous insurance companies, allowing us to approach the marketplace on behalf of our clients to find the best coverage at the best price.
Our Mission
Our mission is to provide the highest level of service and transparency to our clients. We believe that each client is unique, and we strive to understand their individual needs and circumstances. We cater to a wide range of industries and individuals, from contractors and construction companies to healthcare providers and small business owners.
Our Services
We offer a comprehensive range of insurance services, including:
- Business Insurance: We provide a variety of insurance products to protect businesses of all sizes, from small startups to large corporations. Our services include general liability insurance, commercial property insurance, workers' compensation insurance, business auto insurance, and more.
- Personal Insurance: We offer a range of personal insurance products, including auto insurance, home insurance, renters insurance, and life insurance.
- Health Insurance: We provide individual and group health insurance plans to individuals, families, and small businesses.
- Specialty Insurance: We offer specialized insurance products for unique industries and risks, including trucking insurance, construction insurance, and healthcare insurance.
Our Team
Our team is comprised of experienced professionals who are dedicated to providing exceptional service to our clients. Our team includes:
- Nate Jones, CPCU, ARM, CLCS, AU, Owner and Director of Insurance
- Kami Jones, AU, AINS, Owner and Director of Customer Experience
- Crystal Reeves, Agent
Our People
At Wexford Insurance, we believe that our people are our greatest asset. Our team members are dedicated professionals who are passionate about providing exceptional service and expertise to our clients.
Excellent Customer Service
Paul, the representative, received high praise for his excellent customer service skills. He was responsive, professional, and helpful in addressing clients' needs.
Knowledgeable and Helpful
Paul was also commended for being knowledgeable and helpful in explaining insurance aspects to clients. He made them feel confident and well-informed about their policies.
Quick Response and Support
In times of need, Paul provided prompt support and assistance, such as when a client's car was stolen. His quick response and guidance were greatly appreciated.
Unprofessional Behavior
However, one client had a negative experience with Paul, the owner, citing unprofessional behavior. He allegedly refused to do his job, hung up on the client, and made inappropriate comments.
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