Dare to dream, to create, and to live colorfully
Welcome to our State Farm Insurance agency, where our mission is to provide exceptional service and personalized insurance solutions to our customers. As a second-generation born and raised El Pasoan, I, Miguel Chavez, was blessed to have grown up in this beautiful city. After completing my education in dental hygiene and business administration, I worked in various roles, including as a dental professional and a branch manager at a car rental company. With my diverse experience and strong leadership skills, I decided to open my own State Farm office in June 2020.
As a State Farm agent, I am committed to serving my community in Far East El Paso, providing expert advice and guidance on auto insurance, home insurance, renters insurance, business insurance, life insurance, and health insurance. I take pride in speaking both English and Spanish, ensuring that every customer receives personalized attention and care. Our agency is proud to serve the states of Texas and New Mexico, offering a wide range of insurance products, including auto, homeowners, condo, renters, business, life, health, and more.
Our Services
At our agency, we understand the importance of having the right insurance coverage to protect your family, business, and assets. Our team of professionals is dedicated to providing you with expert guidance and personalized service. We work closely with you to understand your unique needs and goals, tailoring our insurance solutions to meet your specific requirements. Some of the services we offer include:
- Auto Insurance: We provide competitive rates and personalized coverage for your vehicle, including liability, collision, and comprehensive coverage.
- Homeowners Insurance: Our comprehensive coverage protects your home, including dwellings, personal property, and liability.
- Renters Insurance: Whether you're renting a small apartment or a large house, we offer flexible insurance options to protect your personal belongings.
- Business Insurance: Our range of commercial insurance products includes liability coverage, property coverage, and workers' compensation insurance.
- Life Insurance: We offer various life insurance policies to ensure that your loved ones are protected in the event of your passing.
- Health Insurance: Our team of experts helps you navigate the complexities of health insurance, ensuring that you have the coverage you need.
Simple Insights
At our agency, we believe in empowering our customers with the knowledge they need to make informed decisions about their insurance options. Our Simple Insights section features articles and tips on topics such as drunk driving, public Wi-Fi safety, and credit card management. We are dedicated to providing valuable insights that can help you make wise financial decisions.
Contact Us
We invite you to visit our office or contact us to learn more about our insurance services. Our team is committed to providing exceptional customer service and personalized attention to each of our clients. You can reach us at (915) 493-8426 or via our website.
Poor Customer Service Experience
This collection of reviews highlights the poor customer service experience that many individuals have had with this State Farm agency. The common thread among these reviews is the difficulty of getting in touch with representatives and the lack of follow-through on commitments.
Agency's Unreliability
Jessica Gottschling's long and detailed review showcases the agency's unreliability. She experienced numerous issues, including delays in responding to her queries, incorrect quotes, and missed deadlines. Her frustration culminated in her decision to take her business elsewhere.
Ineffective Communication
Kedijah B. and Adolfo Cordero also had similar issues with the agency's ineffective communication. Kedijah mentioned that she received no response to her texts, while Adolfo struggled to get in touch with someone to assist with changes to his policy.
Exceptional Service
Notably, Steve S., Jessica Ramirez, Cristina Ramos, and Andrew Lial (despite his negative experience) all praised Miguel Chavez for his exceptional customer service. They appreciated his professionalism, attention to detail, and ability to provide great rates.
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