At Shelli Toguchi-Hadley State Farm, we are committed to providing exceptional service and personalized options for your Life, Home, Auto, Renters, Condo, Business, and Motorcycle Insurance needs. Our team is dedicated to serving the Honolulu, HI, community, with a special focus on military and out-of-state transfers.
Our Team
As a Hawaii native, I'm proud to have been a State Farm Agent since 2010. With a bachelor's degree in Women's Studies from the University of Hawaii at Manoa, I'm well-equipped to understand the unique needs of our customers. In my free time, I enjoy traveling, watching sports, coaching, and spending quality time with my family, including my two boys and my husband, Kevin, a fellow Aiea small business owner. I'm also an animal lover and adore our adorable pet, Foxy, our cat.
Our Mission
Our mission is to provide our customers with the best possible insurance coverage, tailored to their individual needs. We take pride in being a pet-friendly office and being bilingual in English and Spanish to ensure that each customer receives personalized care. We're here to help you make the most of your insurance, and we're committed to delivering exceptional service and guidance every step of the way.
Insurance Products and Services
We offer a wide range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Additional Services
We also offer additional services, including:
- Personal Articles Insurance
- Health Insurance
- Banking Services
- Annuities
Community Focus
At Shelli Toguchi-Hadley State Farm, we're committed to giving back to our community. We're proud to serve military and out-of-state transfers, and we're dedicated to providing exceptional service to all of our customers.
Office Information
Our office is conveniently located at:
4510 Salt Lake Blvd Unit D15
Honolulu, HI 96818-3153
You can reach us by phone at (808) 486-1111 or by fax at (808) 486-1117. We're open Monday through Friday from 8:30 am to 4:30 pm, and you can also contact us 24 hours a day by phone or text.
About the Agency
The agency, led by Shelli Togochi-Hadley, is praised for its exceptional customer service, professionalism, and competitive rates. The staff, including Romi, Todd, Neli, and Reid, are commended for their knowledge, responsiveness, and helpfulness.
Insurance Options and Services
The agency offers a range of insurance options, including home, auto, life, umbrella, and pet insurance. Customers appreciate the agency's ability to provide customized insurance solutions, ensuring they have the appropriate coverage for their specific needs.
Customer Experience
Customers rave about the agency's exceptional customer service, citing examples of staff going above and beyond to address their concerns and provide personalized advice. The agency's responsiveness, efficiency, and compassion are noted as standout qualities.
Competitive Rates
Many customers mention the agency's competitive rates, with some even switching from other insurance companies to take advantage of the better prices. The agency's ability to offer bundled insurance options is also seen as a major plus.
Recommendations
Customers highly recommend the agency, with many expressing gratitude for the level of service they received. Some even credit the agency with helping them navigate complex insurance issues, such as policy cancellations and new policy setup.
